Master Field Service Technician

Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in ten western states OR WA CA AZ NM NV UT ID CO & TX With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position Pacific Office Automation is currently seeking a Master Field Service Technician who is skilled in repairing and maintaining Konica Minolta & Ricoh Production Printers for our office in Centennial CO If you are a self driven service expert who is detail oriented and capable of multi tasking we want to talk to you Essential Job Duties Responsible for a full range of repairs and service procedures on high speed digital copiersprinters full color copiersprinters facsimilesDiagnostics installation troubleshooting machine modifications software upgrades removal and retrofits on a wide range of production machines Canon Oce Ricoh etcProviding high quality technical support and expertise by completing each service call according to service agreements and requirementsEffectively completes all territory assignments and developing options to resolve unexpected problemsParticipates in training to remain up to date with new products and proceduresProvide specialist service to other field service technicians for unresolved technical problemsissuesProvide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunitiesWorking in a fast paced environment Qualifications 2 6 years minimum of relevant experienceExperience with servicing and repairing production level office equipment such as copiers printers fax machines mailing matches etc highly preferredCanon certifications beneficialStrong computer knowledgeExcellent customer service communication skills are essentialStrong problem solving and mechanicalelectrical skillsStrong working knowledge of Windows 10 applicationsHighly motivated and capable of working independently in the fieldMust possess a valid drivers license with a clean driving record A company car will be provided Benefits 27 30hour DOEAdvancement and growth into leadership rolesTeam player environmentAffordable MedicalDentalVisionLife insurance plansMatched 401kPTO Vacation Sick LeaveFSAHSA programsCompany car for work and personal use Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite INDSP

Created: 2025-03-03