Supervisor, Costume - Universal Horror Unleashed

Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror - we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights, fog, artificial smells, and more. The working hours will be unique, typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks. JOB SUMMARY: Responsible for the daily operation of the Costuming Department's team and functions, including but not limited to cleanliness and safety, costume and wardrobe issue, laundry, repairs, fittings, alterations, construction, and maintenance. Responsible for tracking and maintaining labor, stock, and materials, as well as sourcing, cost estimates, and purchasing for current and future costume projects for seasonal offerings or special events, either in-house or with vendors. Oversees the integrity and quality of the department and its products and ensures alignment with Universal standards. Adheres to OSHA requirements and Universal safety standards. JOB RESPONSIBILITIES: + Responsible for the daily operation of Costume operations including but not limited to monitoring staff and ensuring that all standard operating procedures are followed. Maintains shop organization, safety, and cleanliness. Communicates with the Sr. Manager and Supervisor of Makeup, Prosthetics, and Wigs to ensure both teams within the Costume and Makeup Department are in sync. Partners with Entertainment leadership in facilitating rotational schedules based on costume availability and sustainment efforts. + Responsible for scheduling including onboarding, training, and daily operations, daily assignments, and tracking of work while monitoring quality control for all applications and maintenance produced by team. Performs proper and timely administration of daily payroll/time keeping. Maintains daily staffing levels and hire new team members as needed. Coaches, monitors and tracks work processes and instructs daily techniques and procedures. Communicates consistently by giving feedback for both recognition and improvement daily. Maintains open communication to maintain positive team member relations and partners with Human Resources for employee relations concerns. Provides counseling, coaching and timely performance reviews for Hourly Team Members. + Maintains costume and wardrobe inventory as well as all department materials and supplies through the designated inventory system. Upholds quality control to ensure the consistency, integrity, safety, comfort, and guest satisfaction of the approved looks as they are being worn on stage. + Researches sources/vendors for both requested and standard use equipment, supplies, and materials. Provides alternative or substitutions when applicable and assists with internal requests of select requirements. Identifies cost saving opportunities when possible. + Assists leadership with creating and maintaining all costume documents to include, but not limited to, photos, supplies, and dressing instructions and assists with the development and organization of new projects and special events. Ensures character and costume requirements are being met and align with the creative intent by participating in fittings, dress rehearsals, and show openings. + Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities. + Perform other duties as assigned. SUPERVISORY RESPONSIBILITY: + Supervises a Non-Exempt team ADDITIONAL INFORMATION: + Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. QUALIFICAITONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required. + Strong knowledge of historical and contemporary costumes and inventory practices. + Strong communication skills, highly organized, and able to prioritize numerous tasks. Ability to provide strong customer service skills. + Must be able to work well under pressure and adapt to changes quickly. + Knowledge of Adobe Acrobat and InDesign is a plus. + Must be able to work a flexible and varying schedule based on business demands. + Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Consistent attendance is a job requirement. CERTIFICAITONS, LICENSES, REGISTRATIONS: + Nevada state certifications are required, including OSHA 10 certification. EDUCATION: + Associates, Technical School, or Bachelor's degree in Costume or Fashion Design is preferred. EXPERIENCE: + 1+ years of management experience within costume operations, construction or maintenance is required, 2+ years of costume experience within the professional entertainment or themed entertainment industry is preferred; or equivalent combination of education and experience. Your talent, skills and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means. Universal Horror Unleashed. Here you can. Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE

Created: 2025-03-03