Quality Manager - Human Services Manager 2

Working Title: Quality Manager Job Class: Human Services Manager 2 Agency: Human Services Dept Job ID: 83683 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 01/29/2025 Closing Date: 03/10/2025 Hiring Agency/Seniority Unit: Human Services Dept / DHS Manager Division/Unit: DHS-Central Office / Director Agency Effectiveness Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm Days of Work: Monday - Friday Travel Required: No Salary Range: $43.38 - $62.41 / hourly; $90,577 - $130,312 / annually Classified Status: Classified Bargaining Unit/Union: 220 - Manager/Unrep FLSA Status: Exempt - Executive Designated in Connect 700 Program for Applicants with Disabilities: Yes The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. As the Quality Manager, you will oversee all functions of the Central Grants Office Quality Team, managing a team of project managers and technical specialists. Your team will be responsible for, but not limited to, providing technical support for the Contracts Integration System (CIS) across the agency, developing tools and resources for the CIS, communicating CIS updates, managing and maintaining Federal Grant Portals (e.g., grants.gov), creating dashboards and data visualizations, and leading initiatives to improve grant processes (e.g., Federal Grants Management and Direct Payments). As the agency transitions to a more integrated grants management structure, the Quality Manager will ensure the Contracts Integration System (CIS) supports strong oversight, internal controls, and risk management. The Quality Manager will oversee the CIS and work collaboratively with Central Operations, MNIT, and DHS Administrations to ensure it meets the agency's needs. Key Responsibilities: Lead and manage the Central Grants Office Quality Team, providing direction for cross-agency and statewide projects aimed at enhancing grants management processes. Provide oversight for the Contracts Integration System (CIS), including technical support and leading the implementation of CIS enhancements. Oversee team resources and budget, cultivate strategic partnerships, and ensure alignment across the agency. Lead data and reporting initiatives from SWIFT/CIS to drive continuous improvements and strengthen internal controls. Monitor and evaluate CIS operations and system functionality to ensure they meet agency needs. Minimum Qualifications Demonstrated leadership experience: Five (5) year's specialized professional experience in a human services program performing duties related to grant-making requirements and regulations. Experience managing large, complex projects. Experience working in Contracts Integration System (CIS), Agile Apps, or other contracts management systems. Strong understanding of state financial systems and processes. Experience with conducting research and establishing compliance program goals related to grant management. Experience translating technical information into plain language for a variety of audiences. Preferred Qualifications Strong human relations and communication skills. Experience in developing data visualizations through dashboards and systems such as PowerBI and Tableau. Project Management Professional Certification or Lean Six Sigma Certification. Experience with grant finance management. Knowledge of state systems related to grant management. Additional Requirements REFERENCE/BACKGROUND CHECKS - DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment. How To Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email Contact If you have questions about this position, contact Mary Kim at About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year. Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire Employer paid life insurance Short-term and long-term disability insurance Tax-free expense accounts for health, dental, and dependent care EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. #J-18808-Ljbffr

Created: 2025-03-01