Senior Enterprise Solutions Manager - Plains Region

Additional Location(s): N/A; US-MO-St. Louis Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information, and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About the role: The Enterprise Solutions Manager will focus on partnering with the respective region's VP of Sales to establish strategic initiatives designed to help the region meet and exceed the sales goals of the region. This position reports directly to the West Area Enterprise Solutions Manager. Your responsibilities will include: Gains a deep understanding of current and next stage customer needs and recommends solutions by gathering needed information and synthesizing collected information into solutions and new objectives for growing strategic academic and commercial accounts. Provides leading consulting services to client accounts, sales representatives, leadership, and marketing for all aspects of any regional account, including recognizing opportunities for improvement, anticipating customer needs, and suggesting improvement action plans. Maintains close liaison with IT team, and project managers, for implementation of EMR and appropriate web-based platforms that meet customer demands and continuously build functionality responsive to the voice of the customer, inclusive of ongoing product technical advancements and IT solutions. Works with AVPs and RVPs and Sales Team to execute regional business plans and provide written follow-up of field travel and business development activity for shared awareness of competitive offerings and activities and voice of customer feedback. Develop new strategies to increase revenues from core accounts and other large institutional accounts by developing and nurturing key account relationships. Participates as part of an advisory team for internal business strategy and development initiatives related to academic account offerings as well as external trade organizations and trade shows. Manage accounts to promote services and products to all customers according to the direction of upper management. Partner with the RVP to develop business plans and implement Boston Scientific CDx business strategies to meet all sales objectives. Maintain solid account pipeline regarding EMR integrations and PatientCare sales opportunities. Partner with the RVP and the region's representatives to help close PatientCare sales and provide full in-service training to any account that has purchased PatientCare. Provide adequate training, development, and coaching for accounts and the Sales Team in that territory. Partner with individual representatives to prospect large institutional accounts and develop detailed strategies with the representatives in order to achieve the sales goals. Provide detailed training and implementation of portal releases with the region's sales representatives and accounts within the region. Promote and sell EMR integration solutions, both upstream and downstream, to existing and potential new customers. Train Regional sales force on how to elicit customer feedback and offer solutions with respect to EMR integration. Be the subject matter expert for EMR consultations. Educate sales force on EMR connections and functionality. Drive initiatives to educate stakeholders (internally and externally), on the benefits of EMR integration. Run Monthly calls with larger accounts and their IT staff to troubleshoot/advise on any issues. Gain feedback from accounts on website performance. Consult new options/features to these accounts based on feedback and integrate broader feedback to share improvements across the customer base. Become subject matter expert within sales region on customer workflow needs and solutions. Able to work with customers and internal teams to best leverage CDx offerings to customer needs. Required Qualifications: Minimum 7 years of medical/institutional sales experience. Expert level product and account knowledge as well as strong knowledge base on competitor offerings. Demonstrates mastery of understanding of reimbursement, ACOs, and various payment models. Excellent understanding of and response to customer requests, needs, and environment, and anticipates customer's needs on an ongoing basis. Strong communication, coaching, and presentation skills. Demonstrated teamwork and leadership skills. Experience in consumer healthcare business environment desirable. High degree of technical expertise in products and services relevant to AMR and EMR products and services. Ability to travel up to 50% may be required. Fluent in both Mac and PC systems. Requisition ID: 601179 #J-18808-Ljbffr

Created: 2025-03-01