Network & System Administrator

Network & Systems Administrator, Bend, OR Purpose: The reason the job exists Pahlisch Homes, a family owned, regional production home builder headquartered in Central Oregon since 1983, exists to create community by building a team of people who are dedicated to embracing intentionality, an innovative spirit and a servant's heart in all things.The Network & System Administrator plays a key role as a member of the Data & Information Systems team focusing on IT infrastructure and addressing day-to-day IT functions in addition to executing many strategic project-based initiatives. This position will serve as the help desk support for tier three escalations for 160+ staff members spread across multiple locations. Attributes: The behaviors or traits required to do the job Intentional Servant's heart Loves technology and is excited about moving the organization toward digital transformation in the cloud. Driven to take responsibility. Quick-witted problem solver who is excellent on their feet in front of others. Can do mindset - doesn't easily utter the words, "I've never done that," or "I can't do that." Enjoys learning their way through complex problems and systems. Doesn't give up until the job is done and isn't afraid to admit when they need help from others. Responsibilities: The essential actions required of the job. Network & System Administration Maintain Active Directory and user permissions across all systems Install updates on equipment on a quarterly basis Deploy Windows & BIOS updates to endpoints and servers on at least a monthly basis Administer virtual servers Administer a Microsoft-centric tech stack including all Windows Server, Azure and Microsoft 365 technologies Triage and resolve notifications/alerts from various systems Administer phone system Administer corporate, branch and satellite office networks Administer a fleet of PC's, Macs, iPhones and iPads using RMM and MDM solutions Install OS and BIOS updates on all workstations/equipment monthly Install server application updates and keep legacy ERP applications functioning Administer SSO implementation for all applications Continuously analyze current IT Infrastructure processes, technologies and vendors to identify needs and opportunities for improvement. Research, procure, configure and administer all enterprise networking equipment across multiple sites Carry out projects to implement changes to IT Infrastructure based on business initiatives Monitor IT infrastructure utilization and capacity and create capacity plan for servers and storage devices. Procurement & Stewardship Perform periodic license audits to maintain compliance Prepare cost benefits analyses when upgrades are necessary Security & Disaster recovery Work with IT Infrastructure Manager to maintain and test disaster recovery plan. Work with IT Infrastructure Manager to implement overall enterprise security plan Monitor, administer and troubleshoot backups for all systems IT Support Keep up with Microsoft 365 message center to ensure new functionality is assessed, implemented, and users are trained if necessary. Provide guidance to and assist Desktop Support Technician with day-to-day role as needed Time off coverage for Desktop Support Technician Function as the tier three escalation point for the IT infrastructure help desk for all equipment and systems Participate in weekend rotation to provide tier 1-2 help desk support for sales team. Other Define and document internal IT procedures for use by others. Make on-site visits to sales centers and branch offices across the Pacific Northwest. Maintain inventory of all IT assets and software licensing. Write/maintain KB articles, training documentation and create videos Other duties needed to advance the company mission and vision. Requirements: The skills and experience required for the job At least 3 years of experience in a similar role required Minimum of a 4-year related bachelor's degree or commensurate experience Advanced knowledge and experience administering the Microsoft 365 ecosystem Knowledgeable on Azure or AWS administration Technical certifications appreciated but not required. Outcomes: The measurable results from the job responsibilities Our hardware, software and systems stay up to date Existing applications are updated automatically with minimal user impact Our IT infrastructure systems and cybersecurity posture are continually improving All Microsoft 365 Message Center Updates are reviewed Disaster recovery plan is tested on a quarterly basis. Our IT infrastructure cost is continually optimized. Users are satisfied with our system uptime and support. * Bend, OR is strongly preferred, but an outstanding candidate located in Portland, OR or Seattle, WA will also be considered. #J-18808-Ljbffr

Created: 2025-03-01