Principal Engineer, IRM

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Principal Engineer on the Integrated Risk Management (IRM) team works with a group of other ServiceNow engineers and functional experts to design, implement, and deploy IRM solutions which meet customer's requirements, scales easily, removes the limitations of traditional IRM & GRC solutions, and supports deployment in highly available environments. The Principal Engineer at times leads or at a minimum is an active participant in architecture and design of various ServiceNow IRM components focused on creating applications that leverage multiple solutions such as CMDB, ITSM, HRSD, LSD, and integrations with other platforms and technologies. They work on technical assignments that are difficult, requiring judgment in resolving issues or in making recommendations. They determine methods and procedures on new assignments and work on assignments requiring considerable judgment and initiative. They understand the implications of their work and make recommendations for solutions. They normally receive little instruction on daily work, and only require general instructions on newly introduced assignments. At times, they may be an informal team leader. Job Responsibilities : Technical Engineering Services Drives ServiceNow IRM projects and team members by developing solutions; facilitating testing and deployments; Architecting creation of analytical reports and dashboards. Expected to supervise base through senior level engineers as needed. Presents project improvement scenarios to management for consideration. Technical Leadership Supervise and influence relevant industry technologies and standards. Present highly technical concepts to both technical and non-technical decision-makers. Continuously learns, creates content, and teaches others specific subject areas. Informally coaches and contributes to the development of others through mentoring or in house workshops and learning sessions. Develops engineers across functional teams on technology decisions. Influence technology and policy decisions made across the VP organization. Understand financial decisions, including NPV and ROI, based on customer experience/business drivers. Technology Strategy Evaluates new and existing technology options that support business goals. Understands current technology that supports business goals. Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full IRM software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers and architects to define system requirement and/or necessary requirements for automation. Develops, designs, and implements new ideas which use new frameworks to improve an existing or new system/process/service. Investigative independent study and problem solving for non-routine tasks. Analyzes existing processes and vendor roadmaps to highlight upcoming technology changes that would make the processes or tools more effective within a given VP function. Contributes to the creation of company IPR. Technical Writing Writes advanced documentation, architecture, capabilities, limitations, and advantages for technologies. Creates and modifies clear documentation for new code and systems used. Documenting systems designs, presentations, and business requirements for consumption and consideration at the director level. Contributes to industry professional norms. Contributes to the protection of company IPR. Also responsible for other Duties/Projects as assigned by business management as needed. Education Bachelor's Degree Computer Science or Engineering (Required) Work Experience 7-10 years ServiceNow hands on experience. (Required) Knowledge, Skills and Abilities Communication (Required) Customer Service (Required) Analytics (Required) Technical Writing (Required) Base Pay Range: $133,500 - $240,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1-844-873-9500 . #J-18808-Ljbffr

Created: 2025-03-01