Collections Agents NC

CornerStone Staffing is seeking Collections Agents with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you!Job ID:149313Job Title: Collections AgentLocation: Whiteville, NCPay: $15.00/hourlySchedule: Must be flexible for Mandatory OTMonday - Sunday 8:00am to 9:00pmEOM Hours - Bell to Bell (7am to 8pm or 8am to 9pm with two 1 hour lunches)Sunday Dialer - You will be scheduled for 1-2 dialer Sunday per quarter, however, you may be required to work addition Sunday hours which depends on when the month ends.Holidays - The call center is open most holidays for temporary employees and volunteers to work. Holidays on (Monday or Friday).Job Summary:Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of.Job Duties: Collect delinquent accounts promptly and professionally, following standardized proceduresMeet performance expectations for collection efforts, including call quotas, contact percentage, and promises keptNegotiate payment arrangements with clients, assessing their ability and willingness to payDocument all collection efforts accurately and professionally in the collection systemCommunicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized proceduresIdeal Candidate:3 years of Customer Service experience - REQUIREDCall Center experience - highly preferredBilingual - highly preferredGood communication, decision-making, and time management skills are essentialProficiency in Microsoft applications and ability to work in a team environmentOn-boarding Requirements:High School Diploma or equivalent (GED)Criminal Background & Drug Screening2 verifiable employment referencesClick the Apply Online button at the top of this page, then:If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you.

Created: 2025-03-01