Senior PC Network Specialist - Data Processing

The Senior PC Network Specialist is a key member of the DP Technical team managing multiple systems and tools. Monitors Critical/Core systems and is capable of training junior members of the team as well as acting as an escalation point. Has extensive knowledge of many key systems and tools and a full understanding of operational procedures. Works with other members of the DP Operations team to manage and support Critical/Core systems and the infrastructure. Assists and troubleshoots IT problems as needed. Responsibilities: Ensures the PCs are patched and up to date. Troubleshooting of network, hardware, and software problems. Deployment of new client and Data Center hardware. Troubleshoot help desk tickets and service requests. Provide deep technical expertise and skills in the management, design, development, and troubleshooting of Network Services (WAN, LAN, WLAN, Firewall management, VPN, Voice & Video). Able to translate business requirements or requirements from other IT departments into solutions for network services by supporting or being responsible for the Solution Design. Be a functional expert in related projects. Be a direct support for the Manager Network Services (Solution design, functional project planning, project execution). Support the network team in the service lifecycle management of network services especially on voice & video. Support technical integration activities. Develop, propose, and maintain the overall network roadmaps. Manage and provide 3rd level support for network services. Minimum Qualifications: Bachelor's Degree in Computer Science and at least five to ten years of experience with a proven record in IT solution design and technical planning in multinational organizations. Minimum of five years of experience in network, voice & video experience. Have a solid understanding of local area networking and systems concepts including standards, topologies, protocols, and equipment. CompTIA - A + Certification, Security+ and Network+ Certifications are a plus. Preferred Skills: Understanding of Computer Networking. Microsoft Windows Server 2012/2016/2019. Windows 10/11. Knowbe4. Working with Dell Power Flex products. Fortinet FortiGate, FortiClient VPN and Cisco switch/routing knowledge. Desktop deployment imaging experience. #J-18808-Ljbffr

Created: 2025-03-01