Project Coordinator, Quality Management Development

Project Coordinator, Quality Management Development Join to apply for the Project Coordinator, Quality Management Development role at Harris County Position Description: If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health. About Harris County Public Health: Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant. Position Overview: The Project Coordinator-Quality Management Development coordinates the development of Clinical Quality Improvement (CQI) activities for the Houston area's Ryan White Part A (RW/A)-funded HIV core medical service and health-related support service programs. Oversees case management chart review activities, performs complex analysis of chart review data, and compiles service-specific chart review and performance measure reports as needed. Implements a comprehensive system to measure client satisfaction for all RW/A services, and conceives, implements and oversees a structured, system-wide approach for planning, implementing and evaluating quality improvement efforts among RW/A and EHE core medical services and health-related support services providers. Duties & Responsibilities: Researches, conceptualizes, and implements the RW/A Clinical Quality Management (CQM) program, initiating ongoing data collection, integration, analysis, and reporting activities to ensure RW/A-funded primary care and health-related support services meet established Health Resources and Services Administration (HRSA) and other applicable guidelines for service delivery. Performs ad hoc chart reviews and analysis of medical and non-medical case management services and compiles chart review data for use by Ryan White Grant Administration (RWGA), Ryan White Planning Council (RWPC), service providers, and other stakeholders to support and enhance Houston EMA CQM activities. Develops and implements comprehensive systems for measuring client satisfaction for all RW/A services. Performs complex analyses of client satisfaction survey data and develops reports of findings for providers. Provides training, support, and technical assistance to RWGA, RWPC, and Part A-funded agencies in developing and implementing CQM programs. Initiates and implements CQM projects for improving the quality of Part A-funded services and assists agencies in developing and implementing Quality Improvement plans. Designs, implements and facilitates case manager training and coordination, including monitoring of third party case management training/support efforts. Develops and coordinates implementation of the three-year Clinical Quality Management plan with the Project Coordinator Clinical Quality Improvement position, including Clinical Quality Improvement activities. Requirements: Education: Bachelor's degree in public health, nursing, social work, or related field. Experience: Three (3) years of experience in healthcare related continuous quality management and improvement planning, evaluation, implementation, and oversight. Three (3) years of experience in performing chart reviews, writing program progress reports, and compiling/publishing Quality Improvement plans, summary reports, and similar work products. Knowledge, Skills and Abilities: Communicates clearly and effectively, both orally and in writing. Knowledge of program evaluation, data analysis, and data visualization. Intermediate skills in Microsoft Office Suite. Ability to function with a high level of independence and manage multiple priorities. Knowledge of philosophy, principles, and practice of health care delivery to persons living with chronic illnesses such as HIV/AIDS, substance use, or mental illness. Knowledge of community resources and ability to work with professional and community groups. Core Competencies: Organizational Leadership: Understands the organizational mission. Understands ethics and public good; is concerned with public trust. Demonstrates respect for the opinions and beliefs of others. Collaboration: Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission. Demonstrates a sense of responsibility for the success of the group. Collaborates with others to improve quality and address needs. Interpersonal Abilities/Personal Characteristics: Treats others with courtesy, sensitivity, and respect. Behaves in an honest, fair, and ethical manner. Assesses and recognizes own strengths and weaknesses. Uses sound judgment. Self-motivated. Organizes and maintains work environment to allow for maximum productivity. Communication: Communicates clearly and effectively, both orally and in writing. Preferences: Education: Master's degree preferred. General Information: Position Type and Typical Hours of Work: Full Time | Regular - Monday through Friday, from 8am to 5 pm. Other days and hours as necessary. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The position is a largely sedentary role; however, some duties require the ability to lift up to 20 pounds and bending & standing for periods at a time. Work Location: Reporting Location: 1111 Fannin St, Houston, TX 77002. Employment is contingent upon passing a background check and drug screen. Due to a high volume of applications, positions may close prior to the advertised closing date or at the discretion of the Hiring Department. #J-18808-Ljbffr

Created: 2025-03-01