Identity and Access Management Operations, Assistant ...

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. Job Summary The Identity and Access Management Operations, Vice President is responsible for partnering with IAM leaders to provide operational support by successfully managing Disaster Recovery, Records and Information Management, and other compliance programs. This role involves creating and distributing communications to various groups within and outside of Technology Engineering. Additionally, the Vice President will assist in the creation and management of both technical and non-technical training materials. This position plays a crucial role in ensuring the organization's compliance and operational efficiency. Major Responsibilities Develop and Maintain Disaster Recovery Plans: Ensure comprehensive disaster recovery and business continuity plans, including recovery strategies, communications, and data backup procedures, are in place and regularly updated. Provide Record and Information Management Support: Offer advisory support to the business on compliance with the Records and Information Management (RIM) Policy, including timely review and revision of the Records Inventory and the annual Business Unit RIM Implementation Form. Collaborate with Subject Matter Experts: Partner with subject matter experts to create and maintain both technical and non-technical Standard Operating Procedures (SOPs). Communication Preparation and Distribution: Prepare and share essential information with relevant stakeholders. Draft and update email communications for the IAM team and the wider organization. Manage Ticket Escalations: Support ticket escalations by working closely with managers and security administrators to resolve issues efficiently. Liaise with Offshore Support: Act as a liaison with offshore third-party support to ensure processes are correctly followed and service levels are maintained. Drive Engagement Programs: Manage programs designed to drive engagement among employees and non-employees, fostering a positive and productive work environment. Qualifications: A Bachelor's degree or equivalent work experience. At least three years of experience in Identity and Access Management, Program Management or related field. Demonstrated proficiency in both written and spoken English, with the ability to effectively communicate complex ideas and information to diverse audiences. Previous customer service skills and a passion for delivering excellent customer service. Experience creating documentation using Microsoft O365 tools. Strong attention to detail and the ability to work independently. Moderate Excel skills for data analysis, including macros, scripting, or formula experience. Preferred experience in Business Continuity and Information Management. Preferred experience in the financial sector. The typical base pay range for this role is between $92K - $135K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. MUFG Benefits Summary We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. #J-18808-Ljbffr

Created: 2025-03-01