Records and Information Specialist I

Records and Information Specialist I (Administrative) JOB SUMMARY This position is responsible for the processing of incoming data and documents. Responsibilities include reviewing, analyzing, and processing routine to complex documents from active and retired members or PERA affiliates. Incoming documents must be verified for accuracy and input into the PERA database. This position can also be responsible for processing PERA member and survivor refund requests. ESSENTIAL FUNCTIONS Monitors numerous work queues and performs data entry to maintain current PERA member and retiree databases Analyzes and processes routine to complex documents received from active, inactive and retired members, including payroll deductions, change of beneficiary, and address change forms Demonstrates proficiency when reviewing and researching database information and electronic documents Reviews and processes routine to complex PERA member and survivor refund requests (Level II or higher) Assists other divisional areas and internal divisions by processing retiree documents including direct deposit, tax withholding and insurance forms Audits the work of team members to ensure accuracy, quality and completion based on specific work queue procedures Communicates with members and retirees in writing to clarify information on documents submitted for entry into the system Researches and annotates scanned documents in work queues Escalates documents as needed to the proper department for additional research or clarification Processes Social Security discrepancy reports and verifies against current database on a monthly and annual basis Reviews and processes member accounts annually that are set to transfer to Colorado's Unclaimed Property. Schedules and prioritizes daily workload to meet deadlines and target dates as specified Participates in training and educational opportunities for ongoing professional development Maintains regular and prompt attendance in the workplace Carries out other duties as assigned QUALIFICATIONS High school diploma or education equivalent, two years general office experience with one year of data entry experience preferred Basic proficiency using Microsoft Office suite Detail oriented with effective organization and time management skills Knowledge of proper English usage, spelling, grammar, and punctuation Aptitude for consistent routine and repetitive tasks Ability to comprehend established guidelines and confidence to take initiative in a team-focused environment Ability to manage multiple detailed workloads WORKING CONDITIONS Standard environment with telephone communication, computer operation, and other office machines Long periods of time in a stationary position Occasionally moving and positioning supplies in excess of 20 pounds All employees are expected to present themselves in a professional manner in alignment with the financial services industry HYBRID WORK OPTION Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy. JOB DESCRIPTION DISCLAIMER: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change, or new ones may be assigned with or without notice.Unfortunately, at this time, we cannot consider candidates that require sponsorship (now or in the future) or are located outside of the US.All Colorado PERA employees are subject to PERA's Ethics Policy, and some employees are subject to the Personal Trading Policy. These policies include restrictions on outside business activities and employment and have certain requirements on personal trading. You may request copies of these policies from PERA's talent acquisition team and any questions can be answered by PERA's Investment Administration team. INTERESTED CANDIDATES Complete the employment application online at . Please have copies of your resume and cover letter available to upload. Please review the following questions. You will be asked for a response to these as part of your application: Why are you interested in this position? Why do you think your skills and/or experiences would make you successful in this position? This position requires attention to detail. Please describe the aspect of your current, or recent, work that requires your highest level of attention to detail. What type of work do you enjoy doing the most? Upon submission of your application, you will be provided a link to a pre-employment skills assessment. You may complete this assessment immediately following your application submission or you may log into your account and complete this at a time which works better for you. ABOUT COLORADO PERA Looking for a career where you can make a difference? Colorado PERA offers benefit services to public employees across Colorado, including teachers, state troopers, snowplow drivers, correctional officers and many others who provide valuable services. As Colorado's largest pension plan, we serve and educate over 600,000 members who are former and current public employees.At PERA you will earn more than a paycheck. PERA is a culture where you can grow your potential and work in an inclusive environment, where diverse perspectives are valued. We hire exceptional employees and recognize that our people are our best asset. Not only do we make sound investments for our members, PERA invests in our employees' growth through training and leadership opportunities.To promote wellbeing, we offer hybrid or flexible working options for most roles and a total rewards and benefit program including health, dental and vision coverage - eligibility starts the first day of the month following the date of hire for most plans; generous paid time off and volunteer hours; pension and retirement plans, including PERA's defined benefit plan, 457 defined contribution plan, and 401(k) employer match, as applicable; tuition assistance; free, convenient on-site parking or RTD subsidy; free on-site fitness center to stay active; employee assistance program; training, leadership and mentoring programs and more. PERA is a Public Service Loan Forgiveness qualifying employer.To learn more about life at PERA, watch this video or visit . Position Title: Records and Information Specialist IDivision: Benefit Services DivisionReports to: Records and Information ManagerJob Status: Full Time / Non - ExemptSalary: $25.00 - $29.00 hourly, commensurate with experiencePosting Dates: 02/07/2025 - 02/23/2025 #J-18808-Ljbffr

Created: 2025-03-01