Quality Manager - Human Services Manager 2

Job Title: Quality Manager - Human Services Manager 2 When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives. Working Title: Quality Manager Job Class: Human Services Manager 2 Agency: Human Services Dept Job ID : 83683 Location : St. Paul Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 01/29/2025 Closing Date : 02/18/2025 Hiring Agency/Seniority Unit : Human Services Dept / DHS Manager Work Shift/Work Hours : Day Shift, 8:00am - 4:30pm Days of Work : Monday - Friday Travel Required : No Salary Range: $43.38 - $62.41 / hourly; $90,577 - $130,312 / annually Classified Status : Classified Bargaining Unit/Union : 220 - Manager/Unrep The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary *** Telework (Within Minnesota or neighboring states) and flexible hours options are available .*** As the Quality Manager, you will oversee all functions of the Central Grants Office Quality Team, managing a team of project managers and technical specialists. Your team will be responsible for, but not limited to, providing technical support for the Contracts Integration System (CIS) across the agency, developing tools and resources for the CIS, communicating CIS updates, managing and maintaining Federal Grant Portals (e.g., grants.gov), creating dashboards and data visualizations, and leading initiatives to improve grant processes (e.g., Federal Grants Management and Direct Payments). As the agency transitions to a more integrated grants management structure, the Quality Manager will ensure the Contracts Integration System (CIS) supports strong oversight, internal controls, and risk management. The Quality Manager will oversee the CIS and work collaboratively with Central Operations, MNIT, and DHS Administrations to ensure it meets the agency's needs. Key Responsibilities: Lead and manage the Central Grants Office Quality Team, providing direction for cross-agency and statewide projects aimed at enhancing grants management processes. Provide oversight for the Contracts Integration System (CIS), including technical support, managing the Change Management and Prioritization Team (CMPT), and leading the implementation of CIS enhancements. Oversee team resources and budget, cultivate strategic partnerships, and ensure alignment across the agency to support the development, maintenance, and oversight of the CIS. Lead data and reporting initiatives from SWIFT/CIS to drive continuous improvements and strengthen internal controls. Monitor and evaluate CIS operations and system functionality to ensure they meet agency needs. Qualifications Minimum Qualifications **To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.** Demonstrated leadership experience* *Leadership experience can include: Experience as a supervisor, leadworker, team lead, project lead; Completion of a State of Minnesota leadership program (e.g. ELI, L4); A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:1+ year of experience identifying issues, goals and strategic actions 100+ hours per year time commitment AND Five (5) years of specialized professional experience in a human services program performing the following duties: Experience with grant-making requirements and regulations. Proven experience managing large, complex projects. Project Management Professional Certification or Lean Six Sigma Certification. Experience working in Contracts Integration System (CIS), Agile Apps, or other contracts management systems. Proven experience as a citizen developer for Agile Apps or other comparable systems. Strong understanding and experience working within state financial systems and processes. Experience with conducting research and reviewing state/federal regulations and other best practices. Experience translating technical information into plain language for a variety of audiences. Preferred Qualifications Strong human relations and communication skills; ability to communicate clearly and professionally. Experience in developing data visualizations through dashboards, data analytics, and systems such as PowerBI and Tableau. Experience with grant finance management including conducting pre-award risk assessment and financial reconciliations. Knowledge of the state systems, processes, and procedures related to grant management and grant financials. Variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements REFERENCE/BACKGROUND CHECKS - DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at . If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or for assistance. About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance Short-term and long-term disability insurance Tax-free expense accounts for health, dental, and dependent care Support to help you reach your career goals: Training, classes, and professional development Federal Public Service Loan Forgiveness Program Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges. Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission. APPLICANTS WITH DISABILITIES Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. #J-18808-Ljbffr

Created: 2025-03-01