Host

Are you looking for a company that allows you to just deliver  WOW! IL Buco , a   beloved and notable NoHo gem is currently looking for a dynamic Host to join our team. If you take pride in Guest relations, being personable, outgoing and work well under pressure then check out the below job description: Duties and Responsibilities  Arrive to work every day with a positive attitude, a willingness to learn, and prepared for the shift. Know the table numbers and position numbers in all sections of the restaurant. Perform in accordance with the service guidelines of the restaurant at all times. Maintain a comprehensive knowledge of Resy booking systems. Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building. Maintain general knowledge of nearby landmarks, transportation, and other il Buco properties. Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails. Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary. Report all guest complaints to management immediately and follow up with the guest to ensure their needs have been met. Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest. Execute payment transactions for guests throughout the restaurant as needed. Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building. Build a thorough knowledge of our service standards and style as detailed by the Employee Handbook. Treat all areas of the restaurant with respect. Contribute to the cleanliness and organization of the space at all times.  Act in a professional manner and represent il Buco graciously whether you are in house, traveling, or at another local establishment. Physical Demands and Essential Functions The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. Fluent in both written and spoken English  Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook  REQUIRED: 1-2 years experience in a high-volume, fine-dining restaurant Available to work weekends and holidays Experience with Resy, or comparable reservation system Excellent communication and problem solving skills Able to maintain a professional, yet welcoming and friendly demeanor at all times Please provide 2 professional references when applying Enjoy a fun, family-oriented environment. We offer generous employee discounts, competitive pay, Paid time off, flexible schedule and great opportunities for career growth! Want to learn more about us? Check out our website: or social media @ilbuco_av @ilbuconyc @ilbucovita @bottega_ilbuco il Buco is an Equal Opportunity Employer.

Created: 2025-02-25