Director of National Accounts

This position is responsible for driving revenue growth by developing and implementing sales strategies to attract corporate clients. This role involves building strong relationships with clients, negotiating contracts, and ensuring high levels of customer satisfaction while meeting hotel revenue targets. ESSENTIAL FUNCTIONS: Sales and Revenue Growth * Develop and execute sales plans to increase occupancy and revenue through corporate bookings, group sales, and special events. Manage current accounts and ensure proper solicitation of the designated market * Attain personal booking goals and monitor production compliance * Secure a thorough understanding of hotel operations and negotiate profitable sales * Manage familiarization trips and site visits to nurture new business and highlight the unique features of the Resort. * Solicit new business by resourcefully expanding account base; identifying and developing new markets; creating and executing innovative plans Market Analysis * Monitor industry trends, competitor activities, and market demands to adjust sales strategies accordingly * Identify new business opportunities, generate leads, and convert them into bookings through cold calling, net working, and industry events. Serve as part of a broader sales network and organization * Be open to learn and follow team strategy * Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals. * Attend important business networking events Knowledge, Skills and Abilities Required * Strong organization and negotiation skills and the ability to work in a deadline-oriented environment * Attend internal and external meetings & events as required * Strong relationship building and communication skills along with a focus on exceptional customer service skills. * Be flexible and adaptable in working in other key sales areas where necessary * Optimistic self-starter with a high degree of drive, motivation, and initiative * Fluent in the use and functionality of Delphi preferred * Produce production reports as required by Revenue Manager and Director of Sales * Understand industry specific trends * Ability to travel This job description cannot possibly include a comprehensive listing of all the activities, duties, or responsibilities that may be required by the organization and/or members of management. It reflects management's assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be assigned. I have read, received, and understand the general requirements of this position Why work for Nemacolin? Located in the beautiful Laurel Highlands of Southwestern Pennsylvania, Nemacolin Woodlands Resort is the area's premier destination for launching a Five-Star, Five-Diamond career in the hospitality industry. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Our unique amenities and strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization by offering our associates competitive wages and a comprehensive benefits plan including: * An attractive 401(k) plan * Paid vacation, holidays and personal hours * Family medical, dental and vision insurance * Long-term & short-term disability insurance * Employee assistance program * Educational assistance * Local and resort discounts * On-site uniform and dry-cleaning services * Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: * Opportunities for advancement - At Nemacolin Woodlands Resort, we encourage our associates to grow within the organization and gain experience in a variety of departments in order to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. * Associate Recognition programs - Nemacolin Woodlands Resort realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests' expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. * Mentoring and coaching programs - As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice and encouragement along the way. Awards and Accolades Nemacolin Woodlands Resort has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few.

Created: 2025-02-23