SVP, Head of Compliance

Description:The Head of Compliance is responsible for developing, implementing and administering all aspects of the Bank's Compliance, Audit and Enterprise Risk Management Programs. This position plans, organizes, and controls the Bank's day-to-day administrative, lending and operational compliance activities; collaborates with the Chief Risk Officer in the overall administration of these directives for the Bank. This position has dotted lines reporting to the Board of Directors and Audit Committee. Participates in various committees, audits and examinations. Advises the Board of Directors, Senior Management and Bank personnel of emerging compliance issues and consults and guides the Bank in the establishment of controls to mitigate risks.Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.Essential Duties:Oversees the development, implementation and administration of all aspects of the Bank's Compliance, Audit and Enterprise Risk Management Programs; assists with independent, state and federal regulator auditor inquiries; reviews and writes compliance related policies and procedures; makes recommendations to the Board of Directors and Senior Management when appropriate; submits annual reports to the Board of Directors detailing compliance issues.Maintains a proficient knowledge of all applicable banking rules and regulations.Acts as the lending compliance subject matter expert for the Bank and oversees lending compliance reporting functions such as Home Mortgage Disclosure Act reporting.Manages the primarily outsourced internal audit function of the Bank.Supervises the vendor compliance and risk management function of the Bank.Serves as the Bank's Community Reinvestment Act (CRA) Officer, including participating as a member of the Bank's CRA Committee, managing CRA vendors and facilitating CRA reporting and CRA Examinations readiness.Oversees the Bank's Deposit Compliance and Bank Secrecy Act (BSA) Officer, including overseeing the conduct of various quality control reviews and monitoring in the areas of BSA, USA Patriot Act, Anti-Money Laundering, OFAC and Customer Identification Program compliance using industry standard and regulatory guidance sampling methods to ensure the Bank's compliance efforts are maintained on a daily basis.Performs duties as the Privacy Officer; ensures the safety and security of all customer information; restricts access to client information only to personnel with a legitimate need for such information, both inside and outside the Bank.Oversees various other compliance related processes for the Bank, such as the process for compliance approval of marketing materials and the process for logging complaints.Responsible for the Business Continuity Plan (BCP) including maintenance of the plan, periodic testing of the plan, training and chairing the BCP staff committee.Works closely with the Chief Risk Officer and Information Security Officer; develops strategic plans, reviews reports; organizes plans and makes recommendations for major compliance initiatives involving functional changes within the Bank and budgets.Identifies and mitigates potential risk issues against the Bank; interacts with Bank personnel pertaining to such issues.Oversees Bank training programs and maintenance of compliance libraries for the Bank; ensures materials are current and available for use and reference.Oversees actions of comprehensive self-testing, independent third party and regulatory audits; makes necessary preparations for such audits or exams; coordinates responses to external auditors and regulatory examiners; ensures deficiencies identified from such audits and examinations are corrected.Develops and administers various forms to assure the use of correct and updated forms by Bank personnel.Ensures compliance with all applicable reporting and recordkeeping requirements.Ensures timely distribution of related materials and publications to designated personnel.Conducts compliance training presentations and exercises with all Bank personnel, including material presented to employees during the new hire orientation process.Consistently applies superior decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.Assumes responsibility for special projects, gathers data and prepares reports for Senior Management, the Board of Directors, auditors and examiners, as well as other personnel.Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed.Supervisory Responsibility:Directly supervises 5-10 employees, including the Deposit Compliance & BSA Officer who directly supervises 3 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.Qualifications:Minimum 10 years banking and/or related experience in areas of Compliance/Audit/Risk Management.Proficient knowledge of all applicable banking rules and regulations.One or more of the following credentials is preferred:Certified Regulatory Compliance Manager (CRCM)Certified Risk Manager (CRM)Certified Risk Professional (CRP)Certified Enterprise Risk Professional (CERP)Experience managing compliance programs, especially as it relates to lending compliance.Prior experience working with regulatory agencies, including FDIC or State agencies a plus.Minimum 5 years of experience managing teams.Proven ability as an effective trainer.Proficiency using MS Office Suite and banking operations software.Physical/Mental Demands & Work Environment:The incumbent in the course of performing this position frequently spends time writing, typing, speaking, listening, operating basic business equipment, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, reading documents or instruments, detailed work, problem solving, client contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. The incumbent for this position will occasionally lift up to 15 pounds, pull, squat, kneel and reach. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The work environment is typically quiet to a moderate noise level.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management reserves the right to change this position description at any time.Requirements:See qualifications above.Poppy Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.For San Francisco Postings, reviewFair Chance Ordinance .CA Privacy Notice to Applicants/Employees#J-18808-Ljbffr

Created: 2025-02-23