Director, Assembly Process

We're looking for motivated, engaged people to help make everyone's journeys better.This role is to provide overall leadership and tactical (strategic) direction for the Assembly processes/department within the Gate Gourmet Hub operations. The individual is a strong leader with strong people management skills.This role is predominantly concentrated around 4 focal areas:Making sure all Assembly processes are structured and optimized in accordance with corporate standards (Gate OPEX) and local opportunities (General LEAN, CI thinking);Making sure productivity and efficiency are optimized by ensuring optimal rosters/schedules and proactive short/medium term labour planning based on proposals received (by the OPC/local supply chain process) and daily use of the OPRS tool;Ensuring all assembly processes comply with HACCP, customer specs/requirements and other relevant safety and security regulations and policies;Continuously developing the Assembly leadership team via proactive coaching, involvement, feedback and a strong performance management approach.As a key member of the Unit Senior Leadership team, this role is also expected to actively engage in the overall development and improvement of the entire Unit, especially in respect to production/labour planning and people management.Given the responsibilities and general nature of this role, the individual will have multiple cross-functional touch points. Assembly interlinks with all other processes, hence good coordination and collaboration is essential. The individual is expected to work closely with the Supply Chain Process Director and HR.Main Duties and Responsibilities:Overall leadership and coordination of the 3 operating areas within Assembly: Wash & Pack; Make & Pack and Pick & Pack.Structure and process optimization (work stations, floor map, work processes).Proactive and fact-based labour planning (short, medium and longer term) in close cooperation with the Supply Chain Process.QA compliance (HACCP, customer specs and requirements).Drives engagement by providing and keeping a strong focus on the development of the Assembly leadership team, especially in respect to coaching, involvement, feedback, and consistent performance management.Drives cross-training of staff to increase flexibility within the Assembly process; establishes and maintains skills matrix for optimization of rosters and ongoing labour planning.Coordinates with other operational areas of the unit to ensure optimal service for both internal and external customers.Ensures all activities and output are in compliance with customer specs (volume and quality).Promotes, develops and supports continuous improvement and operational excellence initiatives.Aligns, implements and continues to facilitate improvements to the agreed US/Group standard processes.Responsible for setting up KPIs within the area and being a strong facilitator/driver of the use of OPRS/active labour planning.Accountable for departmental financial indicators (hours, waste, spec compliance).Manages productivity and efficiency - responsible for labour adjustments to increase productivity and meet/beat targets.Captures, tracks, analyses and ensures correction of incidences throughout own department.Resource optimisation in the department through process improvement, lean and continuous improvement principles.Participation in customer and authority audits.Ensures compliance of procedures for hygiene and food safety.Actively recognizes good performance in the team and promotes the company reward and recognition scheme.Continuously improves quality and efficiency of the team.Resolves conflicts and provides solutions by exercising high levels of influencing, negotiation and communication skills.Serves as an operational and management source of expertise and contributes to the success of the unit/senior management team.Organizes and leads operational meetings (leadership team meetings and Assembly staff meetings).Supervises and supports lower level managers/supervisors on daily operations.Education:Bachelors' degree in a relevant subject or business management is preferable.Desirable specialization in Operational and People Management.Work Experience:At least 5 years' experience working within operations in a manufacturing environment.Experience providing leadership through a middle management layer.Experience of managing a team of more than 100 people.Experience in change management projects.Experience of process improvement is a plus.Experience of working in a Food Hygiene/Health & Safety/High Security environment preferred.Previous knowledge of Airline Catering operations is preferred, but not essential.Technical Skills:Strong people manager.Empathetic and open-minded.Resilient and well-rounded individual.Team player who believes in structured performance and talent management.Planning and coordination - ability to oversee multiple activities at the same time.Continuous improvement mindset.Self-motivated & proactive.IT literate, basic level of MS Office and general SAP understanding.Language / Communication Skills:Excellent verbal and written communication skills.Job Dimensions:Geographic Responsibility:Hub Unit (gross revenues of $50M+ and direct and indirect headcount of 500+ employees.)Type of Employment:Full-timeTravel %:Limited but some to be expectedExemption Classification:United States only: ExemptInternal Relationships:Process Director Peers, HR, Commercial, FinanceExternal Relationships:Customers and external auditors.Work Environment / Requirements of the Job:Regularly stands, bends, lifts, and moves intermittently during shifts of 10+ hours.In a normal production facility there may be physical discomfort due to temperature and noise.Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.A rotating schedule of over 55 hours per week is typical.Able to work in a deadline-driven environment.Budget / Revenue Responsibility:N/AOrganization Structure:Direct Line Manager (Title):GM, Ops, Hub or BU LeaderNumber of Direct Reports:3-12Estimated Total Size of Team:Various a lot from station to station 50 to 500gategroup Competencies Required to be Successful in the Job:Thinking:Information search and analysis & problem resolution skills.Engaging:Understanding others, team leadership and developing people.Inspiring:Influencing and building relationships, motivating and inspiring, communicating effectively.Achieving:Delivering business results under pressure, championing performance improvement and customer focus.Demonstrated Values to be Successful in the Position:We treat each other with respect and we act with integrity.We communicate and keep each other informed.We put our heads together to problem solve and deliver excellence as a team.We have passion for our work and we pay attention to the little details.We foster an environment of accountability, take responsibility for our actions and learn from our mistakes.We do what we say we will do, when we say we are going to do it.We care about our coworkers, always taking an opportunity to make someone's day better.The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: anticipate that this job will close on: 01/27/2025.For California Residents, please clickhereto view our California privacy notice.If you want to be part of a team that helps make travel and culinary memories, join us!#J-18808-Ljbffr

Created: 2025-02-22