Contracts Processor Corporate - HVO
Hyatt Vacation Ownership - San Marcos, CA
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JOB OVERVIEWThe Contracts Processor is responsible for data entry to process timeshares contracts. Responsible for managing the process to meet department deadlines while maintaining a high level of accuracy.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements following this paragraph are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ESSENTIAL FUNCTIONSThe Contract Processor is responsible for data entry to process timeshares contractsVerify the accuracy of all new owner informationResponsible for managing the process to meet department deadlines while maintaining a high level of accuracyProcess timeshare contracts documents during a live timeshare saleMaintain a minimum average production level as determined by sales volume and number of contracts processorsProvide customer service to field Sales sitesEnsure contracts are executed accurately and timelyCompletes required reporting per request of Contracts Management TeamMust be able to prioritize and work in a team environmentCommitment to attendance and punctualityDetermine validity of contract and closing documents in accordance within established guidelines.Handle owner inquiries and calls, if necessary, and complete changes as needed to owner accounts.Process payments (via ACH, CC, etc.)Reconcile posting batches as requiredResponds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.Represent department interests and responsibilities with other key company departments and stakeholders (i.e. accounting, owner services, legal, HR, etc....)Other duties as assigned.TECHNICAL COMPETENCIESSuccessful candidates should possess knowledge and experience and demonstrate strong ability to work independently and manage relationships and coordinate high volume of administrative tasks.Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel)Minimum of 1 to 5 years' experience inrelated experience in installment loan, consumer, real estate, or timeshare loans.Able to construct and align department goals with the broader Company objectivesProactively establishes and maintains effective working relationships with all departmentsMicrosoft word, excel, outlook and power point software skillsExcellent written and verbal communication skillsAble to prioritize workload based on urgencyAbility to work flexible hours to cover Sales supportAbility to work well with multiple priorities and deadlinesEffective negotiation skills, decision making skills and attention to detailAbility to work in a constant changing/fast paced environmentEducation: High School diploma or equivalent required- some college preferred.Must be available to work Nights, Weekends and HolidaysEXPERIENCEAbility to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or associates of the organization.Excellent communication skills required.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations.Prior experience in the Vacation Ownership/Hospitality industry is preferred.Hourly Rate$24#imvwcorpMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Created: 2025-02-22