Account Manager

The Account Manager will focus on customer advocacy, being the voice of the customer into the organization as well as the voice of Amphenol out to the customer, taking care of critical customer needs, interfacing and building relationships with external customers and providing customer support to Product Managers, Product Specialists, and other internal staff. The ideal candidate will possess excellent verbal and written English skills and possess a team player attitude with the desire and capacity to learn. Due to the nature of this position, an outgoing and detail-oriented person who is able to work under pressure would be best suited. Performance will be measured based on established annual objectives, and as applicable, feedback from internal and external stakeholders. RESPONSIBILITIES: The Account Manager is the voice of the customer into the organization as well as the voice of Amphenol out to the customer. Reporting to Product Management, this highly visible role will have responsibility for large OEM customers within the Commercial Products Group. The position requires excellent communication skills but also has a substantial focus on demand management. Preparing monthly and quarterly revenue projections for the account(s) Forecast analysis and preparing book-to-ship estimates Analyze demand profile with customers and operations to balance load within manufacturing sites. Manage finished goods inventory and risk management (hubs). Liaison between operations and front end to ensure high customer satisfaction. The successful candidate will be skilled at working at a high level of detail and will be able to manage multiple tasks for customers in a time sensitive environment. You will also make presentations to top management; organizational skills and summarizing conclusions via data analysis is an important part of the position. To do so requires a good, working knowledge of Excel and PowerPoint and the ability to communicate effectively. Some travel may be required. QUALIFICATIONS: BS Degree in Industrial Engineering, Marketing, Business, or related area Advanced PC Skills in MS Excel and PowerPoint. Working ability with V-lookups, Pivot Tables, and other more advanced excel skills 2+ years of experience in Marketing, Customer Service, Planning (materials) Ability to effectively communicate across multiple functions internally and externally Strong oral and written communications to provide high level customer service and build relationships Detail-oriented with keen business acumen

Created: 2025-02-20