Claims Appraiser - Auto Estimatics NY

Claims Appraiser - Auto EstimaticsUS-NY-White PlainsJob ID: 2025-40434Type: Regular Full Time# of Openings: 1Category: Claims and InvestigationWhite Plains, NYOverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!ResponsibilitiesAs an Auto Estimator, you will collect vehicle information from repair shops or customers and complete initial estimates via photos or in person. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable® service. This includes:Utilizing automated estimating systems to prepare repair estimatesProviding technical support to claim handlers on vehicle repair issuesApplying knowledge of market value and other factors affecting reparability issuesEvaluating bid content and photo documentation, vehicle damage, and causation issuesAnswering inbound calls and making outbound calls to customersProviding exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionallyMay occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutionsWhere You'll Work: This position is located in White Plains, NY. Competitive candidates should reside within a commutable distance of this territory.The Appraiser Team works remotely but may require travel to auto shops for in-person inspections, and/or State Farm offices as needed. Candidates may be asked to work outside of their assigned territory as business needs dictates.Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.QualificationsCompetitive Candidate must demonstrate the following:Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience Ability to adequately evaluate vehicle damage and create repair estimates which may require stooping, bending, and some physical liftingExcellent communication and customer service skillsMotor Vehicle Physical Damage Appraiser License (preferred)A valid driver's license is requiredPreferred Skills:Motor Vehicle Physical Damage Appraiser LicenseCCC One and/or Mitchell knowledgeI-CAR Platinum CertificationCompetitive candidates also demonstrate the following:Strong written and verbal communication skillsStrong critical thinking and decision-making skillsAbility to multi-task across technical platformsAccountabilityResourcefulnessAdditional Details:Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.Visit State Farm Careers for more information on our benefits, locations, and the hiring process.PI261666055

Created: 2025-02-18