Director, Client Leadership

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we've become global leaders in four key commerce disciplines - Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy - that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe. We are seeking a proven Director, Client Leadership to oversee integrated Omnicommerce campaigns for a suite of high-profile brands. This role requires a deep understanding of traditional brand and shopper marketing, retail media, exceptional client management skills, and the ability to drive business growth. Candidates must reside within commutable distance of the Mars United Commerce New York City hub location. PRIMARY RESPONSIBILITIES: Client Leadership: Serve as one of the primary points of contact between clients and Mars United Commerce. Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships. Business Planning: Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables. Strategic Planning: Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results. Team Management: Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture. Project Oversight: Ensure work is delivered on time, within budget, and to the highest quality standards. Ensure the company product includes future-forward thinking anchored in business strategy and insights. Financial Management: With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands. Business Development: Expand assigned business by identifying incremental business opportunities, contributing to the company's overall growth and success. Market Insights: Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions. QUALIFICATIONS: Education & Experience Bachelor's degree in advertising, marketing, business, or related field Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers' Marketing background and/or Shopper Marketing agency experience CPG food experience preferred Strong business acumen Proven team leader with experience managing teams of 2 or more individuals Skills Analytical rigor combined with creative problem-solving skills Strong strategic and conceptual thinking skills Proven ability to lead and inspire Sound decision-making skills with a bias for action Excellent verbal, written, presentation, management, listening, and interpersonal skills Strong attention to detail Dynamic personality able to effectively engage and influence a variety of audiences Passionate about business and dissatisfaction with the status quo - always thinking of ways to improve and grow the business All other duties as assigned by the manager. Travel Meet in person with NYC-based clients and agency team monthly or as needed Limited travel required Mars United Commerce is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies. Mars United Commerce has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture. Compensation Range: $100,000 - $130,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be March 31, 2025. #J-18808-Ljbffr

Created: 2025-02-17