Senior IT Technician (On-Site)

Location: Middletown, NY Pay Rate: $24.75/hr. + Benefits Hours: Monday-Friday 8:00AM-4:30PM THIS POSITION IS ON-SITE Senior IT Technician General Summary: The Senior IT Technician, under general supervision of the IT Director, will assist in all computer, software, and network support across Access and its affiliates. This includes, but is not limited to, support, training, and project implementations. Essential Job Duties Support of the Windows Active Directory Environment Troubleshooting and solving hardware and software issues Provide network support for DHCP, DNS & IP issues Support of the Avaya telephone system Assist in implementing system changes Laptop, desktop, iPhone builds Documentation of Processes and Procedures System Testing and Training Provide implementation support Other duties as assigned Required Knowledge, Skills, Abilities and Attributes Advanced knowledge of standard software programs (Microsoft Office, Windows, Outlook & Office 365) The Senior IT Technician will also be responsible for developing proficiencies in critical applications such as Microsoft SharePoint, Quest KACE, and IMA among others. Ability to communicate effectively in English, both orally and in writing Ability to establish and maintain effective working relationships and to relate well with supervisors, employees, and others Ability to provide feedback where needed Qualifications and Experience IT Certification(s) and/or Degree in Computer Technology preferred 4 years of business specific experience Physical Requirements: Ability to sit for extended periods of time Lifting and transporting of light to moderately heavy objects, such as signature pads, scanners, computers, and peripherals. Must be able to travel to multiple program sites and vendor locations as needed. On-call availability Travel Travel is estimated to be 30% of time Access: Supports For Living is an EEO employer-EEO, AAE, M/F/D/V IND2024 #J-18808-Ljbffr

Created: 2025-02-15