Lawn Care Team Lead

Position Summary:  The Lawn Care Team Lead is responsible for overseeing daily lawn care operations, ensuring high-quality service, and maintaining efficiency across all job sites. This role involves training and mentoring crew members, monitoring performance, and optimizing workflows to improve productivity. The Team Lead will also be responsible for maintaining equipment, handling customer concerns, and ensuring all work meets Double A standards. The Lawn Care Team Lead is a hands-on leader who thrives in a fast-paced environment and takes pride in delivering exceptional results. They will play a key role in fostering a positive team culture, aligning employees with the company's mission, vision, and values while driving growth and efficiency within the lawn care division. About Double A Landscaping: Our Company is one of the fastest growing landscaping companies in the Western New York area. Employees at our company gain valuable experience in communication, business, and construction. Our mission is to transform the exterior of a client's properties to build confidence and establish pride within the community.  It is the vision of Double A to grow consistently and impact 250,000 property owners up and down the east coast.  We are enthusiastic about our core values which are: accountability, quality, perseverance, results, discipline and leadership. Performance Objectives Oversees daily lawn care operations, ensuring jobs are completed on schedule and to company standards.Communicates with customers to confirm service expectations and resolve any concerns promptly.Trains and mentors lawn care team members to improve performance and maintain service quality.Creates and manages crew schedules to maximize efficiency and ensure full route completion.Monitors team productivity, quality of work, and adherence to company policies.Ensures proper maintenance and repairs of lawn care equipment to prevent downtime.Tracks and analyzes team performance data to improve efficiency and profitability.Holds self and team accountable for meeting performance, attendance, and safety standards.Reports weekly to management on crew performance, challenges, and areas for improvement.Conducts on-site inspections to ensure quality control and adherence to company procedures.Motivates and inspires team members to perform at their best and contribute to company success.Steps in to mow lawns or assist with other lawn care tasks as needed to ensure job completion.Meets or exceeds key performance indicators (KPIs) related to efficiency, customer satisfaction, and revenue growth. Capabilities/Key Competencies Able to effectively solve problems and provide sound reasoning for decisions.Communicates professionally with clients and team members regarding scheduling, job processes, and customer satisfaction.Strong knowledge of lawn care techniques, mowing patterns, and best practices for maintaining healthy lawns.Demonstrates a positive attitude and leads by example every day.Punctual and reliable, ensuring job sites are serviced on time.Knowledge of safety procedures and requirements for operating all Double A Landscaping equipment.Understands lawn care operations, scheduling, and efficiency strategies to maximize productivity.Experience managing multiple job sites and recurring tasks simultaneously while maintaining attention to detail.Incorporates Double A Landscaping business philosophies and best practices into daily operations.Willingness to answer texts, emails, and calls after hours as needed to support team success.Demonstrates a strong work ethic and commitment to achieving company goals.Shows persistence and problem-solving skills when overcoming challenges.Proficient with technology, including scheduling software, time-tracking apps, and internal company systems. Education and Experience  Bachelor's Degree in Business preferred3-5 years of experience in Lawn MaintenanceDriver License  Physical Requirements Ability to lift 50 lbsAbility to work long physical hours Ability to work outside for extended periods of time despite weather  conditions which may include but is not limited to heat, cold, rain, snow   Equal Opportunity Employer   As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce.  Double A Landscaping recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

Created: 2025-02-15