Dental Receptionist / Front Desk

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.Who We AreWe are a small but mighty team. If you enjoy learning new things, adapting day to day and providing the best service possible. You'll fit right in! Who We're Looking ForWe are looking for someone who loves to learn, works great on a team, adapts to day to day circumstances and enjoys interacting with people. Responsibilities • Administer the practice schedule, develop policies and establish protocols for all aspects of patient scheduling toensure efficiency and effectiveness.• Administer patient management processes including developing and implementation of new patient experienceprotocols a n d reengagement strategies.• Manage patient dental benefit plan information. Verify and update benefit details offering education to patients on their• Conduct financial consultations with all n e w a n d existing patients when new treatment plans are presented a n da c c u r a t e .• Administer patient billing ensuring that claims and pre-authorizations are submitted correctly and timely.• Oversee all accounts receivable management including over the counter collections preparing statements, follow-upinsurance claims, follow-up delinquent accounts and create payment arrangements with patients.• Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.• Adhere to established practice policies, protocol's and goals ensuring that the practice is operating accordingly.• Administer all duties related to properly opening a n d closing the practice.• Maintain front office supplies.• Maintain and balance petty c a s h supply.• Sort, organize a n d distribute mail.• Maintain a n appropriate office environment (As defined in practice policy).Maintain regular, predictable a t t e n d a n c e .Other duties a s assignedIdeal Experience:• Two years of front office dental administration #CB

Created: 2025-02-15