Tools Administrator, Level 1

Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies, and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives. Why Independent Software? We are focused on continual learning and evolution. We don't do things because "that's the way we've always done things"; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer's mission.We've been profitable year after year. We're always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do and finding ways to do it better. Top Reasons to Work at Independent Software: Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all our vendors. You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable. Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's. We're constantly researching and implementing the latest technology, so you've always got the right tools at your disposal. As we've grown, we've retained that small company feel. When we say we have an open-door policy, we actually mean it. Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen. Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential. The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure. We have a history of great achievement, and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees. We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work. Benefits: Company Sponsored Health, Dental, and Vision Insurance plans Company Paid Long Term Disability, Short Term Disability and Life Insurance Employee Assistance Program Your retirement plan is an important benefit you shouldn't overlook. We offer a 401(k) Profit Sharing Plan and Trust that offers a powerful way to enhance your long-term financial well-being by investing in yourself. We offer immediate eligibility and company matching. A generous Paid Time Off and Holiday package Paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars. Independent Software is hiring a Tools Administrator, Level 1. Requirements: Experience with the installation, configuration and administration of common IT enterprise management systems, such as HP Openview, ServiceNow, Solarwinds, and Splunk is a plus. Responsibilities include operating within certain EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), others) Responsible for assisting with all applications patches, IAVAs, installations, upgrades and integrations Coordinates installation of software upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements or error correction. Administrating day-to-day IT systems to include system availability, configuration changes, and patching Planning and coordinating configuration and change management procedures and schedules Ensuring that backups and replication activities have been accomplished per schedule. Providing support to IT systems including: day-to-day operations, monitoring and problem systems Providing second level problem identification, diagnosis and resolution of problems. Maintaining and enhancing knowledge articles. Candidate should possess working level knowledge of Linux. Education and Experience: No demonstrated experience is required. Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Clearance Required: Must possess an active TS/SCI with Polygraph security clearance to be considered for this role. Independent Software is an Equal Opportunity Employer EOE, M/F/D/V. #J-18808-Ljbffr

Created: 2025-02-14