Chief Operating Officer & General Manager
Confidential - Michigan City, IN
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Chief Operating Officer & General Manager About the Company Prominent country club IndustryHospitality TypePrivately Held Founded1924 Employees11-50 About the Role The Company is in search of a General Manager/Chief Operating Officer to lead its private club with a focus on member satisfaction, engagement, and the long-term well-being of the community. The successful candidate will be a proactive, member-focused leader with a servant leadership style, dedicated to promoting a positive culture and maintaining the highest levels of member satisfaction and retention. This role requires a professional with a minimum of 5-7 years' progressive leadership experience in a contemporary business model club or similar hospitality operation, known for high service standards. The GM/COO will be responsible for all aspects of the club's operations, including strategic and facilities planning, financial management, and the development of a strong, engaged team. Key attributes include superior communication skills, the ability to work closely with the Board and Committees, and a strategic approach to management. Candidates for the General Manager/COO position at the company should possess a bachelor's degree in hospitality management or a related field, with industry certifications being preferred. The role demands a leader with a proven track record in team growth and development, financial performance, and a strong background in food and beverage operations. The ideal candidate will be a team builder, a creative problem solver, and a charismatic individual who can effectively lead, mentor, and develop staff. Transparency, honesty, and a commitment to the values of the club are essential. The GM/COO must be a disciplined, detail-oriented professional, capable of initiating and implementing processes to ensure the club's goals and objectives are met. Hiring Manager TitlePresident and Search Chairman Travel PercentLess than 10% Functions OperationsGeneral ManagementStrategy
Created: 2025-02-13