Case Specialist - Haverhill District Court

Title: Case Specialist - Haverhill District Court Pay Grade: Grade 7-10 Starting Pay: $46,211.10 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Case Specialist II - This is the second level position title within this series. Case Specialist III - This is the third level position title within this series. Case Specialist IV - This is the fourth level within this series. Duties: Case Specialist I Duties :• Provides customer service to attorneys, litigants, law enforcement personnel, and the general public, including assisting the public in filling out forms and responding to routine requests for information concerning cases, scheduling, and court procedures.• Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system.• Performs general case intake duties, including receiving court papers and documents and preparing case file folders.• Prepares complaints, petitions, summonses, warrants, and updates to case information.• Sends out notices to various parties and attorneys.• Answers incoming phone calls and provides routine information.• Copies, files, retrieves, and sorts court papers.• Receives, date stamps, sorts, and distributes incoming mail.• Performs cashiering duties, including receiving money and issuing receipts.• Maintains statistical data concerning cases processing activities.• Performs related duties as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements :• Graduation from high school or its equivalent.• Some general clerical or customer service experience.• Ability and experience using personal computers, including word processing software such as MS Word.• Experience with spreadsheet software such as MS Excel is preferred.• General knowledge of modern office practices and procedures.• Ability to serve the public and others with business with the court in a courteous and professional manner.• Ability to learn the procedures and functions of the office to which assigned.• Ability to understand and follow verbal and written instructions.• Ability to perform routine data entry at an acceptable rate of speed.• Ability to establish and maintain effective working relationships with court staff.• Ability to communicate effectively with others. #J-18808-Ljbffr

Created: 2025-02-13