PROBLEM RESOLUTION CLERK

Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at . Job Details Verify Vendor Problems from Inbound Write up Vendor Problems from Outbound Enter Vendor Problems into system Resolve Vendor Problems Process Vendor Problems according to instructions given by buyers or merchandising Research and resolve problem pallets/discrepancies Assist Inbound with Problems on the Inbound Dock Monitor and Maintain Held report Monitor and Maintain Transfer reconciliation Reports Counts each pick line and storage location for items displayed in the cycle count work que. Verifies packing, retail price, and description for items being cycle counted. Researches and reconciles all findings daily. Troubleshoots inventory problems and reports inventory issues that require immediate attention to area supervisor. Adjusts existing inventory data when necessary. Completes all SBCC counts daily. Completes all system scheduled counts, control group counts, and food counts daily. Participates in ESS sampling and performs counts with external auditor. Programs, troubleshoots problems with, and operates radio frequency units. Meets and maintains safety, quality and productivity standards. Qualifications KNOWLEDGE AND SKILLS: Intermediate math skills and analytical skills. Computer skills: ability to navigate specific WMS inventory control programs and Island Pacific programs; understanding of Microsoft software such as Excel and Word. Knowledge of UPC functionality and food date codes. Knowledgeable of packing and shipping units; understanding of receiving process. Knowledgeable of adjustment accounting such as net and absolute adjustments. Knowledgeable of warehouse operations to include layout and types of storage devices. Ability to eliminate distractions and to be able to concentrate and analyze during the counting process. WORK EXPERIENCE and/or EDUCATION: Logistics experience preferred. Experience with warehouse management systems and Island Pacific Applications (or similar) preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Exposure to changing climatic conditions and extreme heat and cold. Exposure to dust, lighting, and noise. Sitting or standing for long periods of time; walking long distances. Bending, stooping, squatting, or kneeling on a repetitive basis. Fast-paced environment. Display Retail Pay Rate: $20/hr. #J-18808-Ljbffr

Created: 2025-02-13