VP of Supported Housing and Adult Home-01599813

Under the supervision of the Senior Vice President of Supported Housing, this position provides clinical/program supervision and administrative/budgetary direction to Program Directors of assigned programs, comprising scattered-site housing. At ICL, we are committed to a better New York with housing for all. This role offers a chance to shape services for thousands of people with behavioral and mental health challenges. The Vice President of Supported Housing and Adult Homes in the Supported Housing Division will promote person-centered services and trauma-informed care, be recovery-oriented, and focus on supporting the independence of the people we serve. Reporting to the Senior Vice President of Supported Housing, the Vice President will lead ICL's growing supported housing portfolio of over 500 units, utilizing a data-informed approach and demonstrating a commitment to person-centered care for individuals facing a broad range of challenges.ESSENTIAL JOB FUNCTIONS:Provides clinical/program supervision and administrative/budgetary direction to the Directors of assigned programs.Ensures that assigned programs and services maintain compliance with state, city, federal, and other appropriate regulations as well as ICL policies and procedures.Ensures that services are delivered in a manner that maximizes effectiveness and efficiency; conducts regularly scheduled management, supervisory, and clinical meetings.Evaluates and refines program services, policies, and procedures to ensure that consumer needs are addressed effectively and consistently.Oversees recruitment, hiring, onboarding, and training of staff.Monitors clinical and administrative documentation to ensure that records meet ICL and oversight agency standards.Assists Program Directors in preparing for internal/external audits and monitors the development and implementation of all required corrective actions.Provides direct supervision and evaluation of designated staff.Assists in the development of outcome measures and in supporting and monitoring their achievement.Responsible for ensuring Program Directors submit monthly reports.Responsible for submitting monthly reports for the division.Addresses grievances and CAP in a timely manner with appropriate follow-up.Ensures filling vacancies, addressing repairs, and managing rent arrears in a timely manner.Ensures the team of Program Directors performs according to our organization's mission, vision, and values.Works with intra-agency departments to expand client referrals, support staff and client needs, and manage all business aspects.Collaborates with Vice Presidents throughout the housing division to exchange resources and knowledge.Ensures teams provide Rehabilitative Tenancy Services (RTS) as per our funders.Provides crisis support to Program Directors and teams.Manages cluster budget and financial operations.Oversees all contracts from programmatic and financial aspects.Provides Program Planning and DevelopmentEnsures staff development through implementation of regularly scheduled in-service training.Monitors, supervises, and evaluates fiscal and administrative operations of designated programs, including billing processes where applicable.Assists programs in identifying and implementing Evidence-Based Treatments, Person-Centered Care, Trauma Informed, and Best Practices.Collaborates with the Vice President in the housing division regarding new program planning and execution.Responsible for the development of ongoing program improvements and best practices.Implements new programs as requested by the Senior Vice President of Supported Housing.Maintains data-driven systems to support our work and establish continuity and accountabilityDevelops clear, measurable divisional goals, objectives, and work plans that support quality services, safety, and positive outcomes for the people we serve.Actively uses data to monitor, manage, and support the work of the Supported Housing team.Develops and manages robust and meaningful data collection, review, and application.Ensures systems are in place to address emerging issues and prevent future instances.Ensures consumer satisfaction, quality standards, and contract requirements are being measured and addressed, meeting program expectations.Ensures all programs operate in accordance with contractual requirements and other applicable regulations.Remains current and updated on new regulations, policies, industry trends, and best practices, suggesting implementation and funding when necessary.Ensures meeting KPIs for the housing division.Works with Quality Assurance to ensure all programmatic documentation meets standards.Responsible for housing division dashboards.Participates in Corporate ManagementRepresents the agency in inter-agency and public forums, including local governmental agencies, social service agencies, medical facilities, and advocacy/educational/research coalitions.Participates in inter-agency and intra-agency planning meetings and committees.Provides in-service training to Cluster, Division, and Agency staff on assigned topics.Represents the agency in the community through participation in local community organizations and activities.Participates in program development activities, including grant proposals and RFPs as assigned.Functions as Project Leader on short-term projects as assigned.Performs other job-related duties as assigned by the Senior Vice President, Supported HousingESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge of Federal, New York State, and New York City regulations and prevailing standards pertaining to behavioral health services, particularly HUD and OMH contracts.Knowledge of clinical practices in motivational interviewing, client-centered care, harm reduction, etc.In-depth knowledge of clinical interventions in behavioral health, including trauma-informed care, person-centered care, evidence-based and best practices strategies for symptom relief, rehabilitation, and recovery.Effective staff management skills: selecting, training, and developing employees; directing employees toward desired objectives; delegating, motivating, resolving problems; and controlling essential work functions (developing performance standards, measuring results, taking corrective action, and rewarding employees as appropriate).Effective organizational skills (e.g., planning, scheduling, prioritizing tasks, organizing, and allocating resources).Financial/accounting skills sufficient to manage program budgets.Ability to work under pressure and meet deadlines.Ability to work with diverse individuals.Ability to work as a member of a team.Effective interpersonal skills.Good communication, interpersonal, and written skills.Ability to make reasonable and sound evaluative judgments.Ability to create, compose, and edit written materials, including business reports and correspondence.Ability to read, analyze, and interpret professional journals, financial reports, legal documents, technical procedures, or governmental regulations.Ability to effectively and efficiently respond to questions from employees, board members, and members of the community.Ability to present information (e.g., prepare and deliver a written or spoken presentation with supporting materials) to the board of directors, management, employees, and/or public group.Ability to plan organization-wide activities (e.g., setting objectives, developing strategies, budgeting, developing policies and procedures, and organizing necessary functions to accomplish activities).Knowledge of Microsoft Office software and ability to master other software required by the position (e.g., CORE, etc.).Good attitude, flexibility, and team player.Ability to travel across the five boroughs.QUALIFICATIONS AND EXPERIENCEMaster's in social work or Master's in Mental Health Counseling or Psychology with a minimum of five years of experience in behavioral health care, administrative, staff supervision, clinical supervision and interventions, project management, budget management, and quality assurance experience in providing services to individuals with Serious Mental Illness (SMI) in housing (i.e., scattered sites).For MSW applicants, LMSW required, LCSW preferred. For Mental Health Counselor or Psychology, a license is required.Bilingual applicants in Spanish or French Creole preferred.Other master's degrees: Master's in Public Administration (MPA) and Master's in Health Administration.#J-18808-Ljbffr

Created: 2025-02-12