Veterinary Hospital Medical Charges Auditor

Position Information Classification Title Office/Clerical Assistant FLSA Non-Exempt FTE 1.0 Minimum Qualifications Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications * Experience in verifying veterinary procedure charges within an automated system in a fast paced animal care practice. * In depth use of a patient management system Position Summary Internal auditing is a procedure designed to ensure the accuracy of patient invoices. The Auditor is responsible for verifying charges associated with diagnostics, surgical procedures, hospitalization, general exams, etc. The Auditor will also ensure any necessary adjustments and/or package pricing has been applied to the patients account. Knowledge, Skills, Abilities and/or Competencies * Organized, and have excellent multi-tasking capabilities. * Ability to establish and maintain effective working relationships with other employees, superiors, and the general public. * Exceptional written and verbal communication skills. * Intermediate to advanced skills in using Outlook email, credit card terminals, multi-line phone and Microsoft Word and Excel. Physical Demands 1. Repetitive motions and actions 2. Long periods of standing or sitting 3. Pick up/carry 40 lbs. 4. Typing on a keyboard and viewing a computer screen for extended periods of time 5. Remember extensive details. 6. Exposure to animal sounds from small dogs/cats/exotics that are being held by a student, staff technician or the owner. Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. Duties/Responsibilities Duties/Responsibilities * Work within the hospital records management system to audit patient bills prior to discharge or closure of the patient's bill. * Ensure accuracy of charges posted to patient records in order to confirm general hospital charges are applied and that specific procedures are billed based on notes in the patient record. Percentage of time 50 Duties/Responsibilities * Communicate daily with multiple internal customers within specific service areas to verify information, discuss the accuracy of charges entered, confirm disputed charges are removed from patient bills. Percentage of time 30 Duties/Responsibilities * Fill in as cashier during auditing downtime or absences * Assist clients with payment questions * Communicate with clients regarding disputes to patient bills * Assist financial services team with maintaining organization to client/patient billing and payments. Percentage of time 20 Contact Information Recruitment Contact Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name Kris Mitchell Recruitment Contact Email Recruitment Contact Phone Posting Specific Questions Required fields are indicated with an asterisk (*). Applicant Documents Required Documents * Resume/CV * Cover Letter * List of References with Contact Information Optional Documents Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (). The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.

Created: 2025-02-11