Marina Dock Attendant - Temporary 2025 Term

Position Summary GENERAL SUMMARY: Under supervision of the Parks & Recreation Business Development Manager (BDM) and the Marina Manager, the Marina Attendant for the Port of Dubuque Marina will service boats and other marine vehicles with fuel and pump-outs; assist boaters with docking and departing, collect payment for services and supplies; greet and assist convenience store customers; and perform other duties as assigned. The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values equity, problem solving and the development of partnerships; to work effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation, and teamwork. Job Duties * Collect dock fees, fares or payment from customers. * Record sales or transactions data. * Clean machinery or equipment; both boater shower suites and public restrooms, and facilities or work areas. * Acquire supplies or equipment. * Control pumps or pumping equipment. * Sell products or services. * Provide transportation information to passengers or customers; customer service. * Greet and assist customers. * Operate cash register, point of sale and customer reservation systems; food and concessions equipment; and manual or power tools and equipment. * Verify ages of customers purchasing alcohol, tobacco products. * Stock and rotate inventory. * Assist with start-up and closing procedures; boaters mooring and departing; and manager with maintenance and repair duties. * Fuel boats. * Utilize sanitary pump-out system to empty waste tanks. * Process deposits. * Water dock planter boxes. KNOWLEDGE, SKILLS AND ABILITIES: * Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. * Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services which includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Qualifications MINIMUM QUALIFICATIONS: * Must be at least 16 years old. * Customer service or related skills. * Provide proof of current (free) Iowa Program for Alcohol Compliance Training (IPACT) certification or ability to get IPACT certified prior to first day of work. * Provide proof of current (free) Iowa I-Pledge certification or ability to get I-Pledge certified prior to the first day of work. The goal of I-PLEDGE is an increase of voluntary compliance with the state's tobacco, alternative nicotine and vapor products laws through education and enforcement. * Ability to obtain an Iowa Underground Storage Tank (UST) Class C Operator certificate (free) in the first week of work. (Will be trained by BDM, an Iowa Class A/B Operator). PREFERRED QUALIFICATIONS: * Cashier experience. * Facilities and grounds maintenance. * Mechanical experience. Supplemental Information FLSA STATUS: Non-exempt SUPERVISORY STATUS: None Our Commitment to You We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. The City of Dubuque values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply. Not Applicable 01 I am at least sixteen (16) years old. * Yes * No 02 I acknowledge and understand that I need to provide proof of current (free) Iowa Program for Alcohol Compliance Training (IPACT) certification or ability to get IPACT certified prior to first day of work. * Yes * No 03 I acknowledge and understand I need to provide proof of current (free) Iowa I-Pledge certification or ability to get I-Pledge certified prior to the first day of work. The goal of I-PLEDGE is an increase of voluntary compliance with the state's tobacco, alternative nicotine and vapor products laws through education and enforcement. * Yes * No 04 I have the ability to obtain an Iowa Underground Storage Tank (UST) Class C Operator certificate (free) in the first week of work. (Will be trained by BDM, an Iowa Class A/B Operator). * Yes * No 05 I acknowledge and understand this is a temporary, limited term position with the City of Dubuque and will end in 2025. * Yes * No Required Question Employer City of Dubuque Address Human Resources Department 50 W 13th Street Dubuque, Iowa, 52001 Phone 563-589-4125 Website

Created: 2025-02-10