Sommelier

Role:                            Sommelier Purpose:                    The Sommelier is responsible for assisting the Wine Director on all aspects of the restaurant's wine program. They must ensure that guests receive knowledgeable and exceptional wine service and displays a true passion for wine and hosting -- helping to create an environment where people not only have fun but feel relaxed, welcome, and connected. Reports to:                Wine Director and General Manager   Responsible for meeting all standards on: service quality Wine quality and pour consistency Wine menu development Wine procurement and selection Meeting costs and margins Staff training and presentation Void, comps, and artist accounts Essential Job Functions: Ensure all staff are properly trained and have the tools and equipment needed to successfully carry out their job function. Responsible for maintaining company standard for level of service, elevated aesthetic, cleanliness, and wine quality. Provide assistance or lead with wine service operations before and during shifts. Prepare and plan daily pars and ensure continuity of stocks Aid in the curation and management of the wine list, ensuring it is comprehensive, diverse, and aligns with the company ethos, restaurant's cuisine, and price model Assist in the updating and expansion the wine selection to stay current with industry trends and customer preferences, while maintaining integrity to the company ethos Collaborate with local and group suppliers and distributors to source unique and high-quality wines Provide exceptional customer service by assisting guests in selecting wines that pair well with their food and profile preferences Offer detailed information about the wines, including their origins, flavors, and fermentation processes Recommend and suggest comparable alternative wines if requested selections are unavailable Properly store, handle, and inventory wine to maintain quality and ensure it is served at the correct temperature Serve wine, champagne, and other beverages with precision and grace, following established company wine service standards Use appropriate glassware and proper decanting methods when necessary Assist in the entry of all wine offerings and costs in the POS system and inventory management system reflecting any changes as they occur Aid in regular wine training sessions for staff to enhance their expertise and ability to knowledgeably talk to and assist guests to guide them through the wine selection process Uphold strict adherence to alcoholic beverage control policies and procedures and ensure staff compliance Ensure regular and clear communication to and between bar staff, managers, and service staff Lead and direct staff in service to ensure a smooth execution of wine and overall dinning experience Collaborate with the Wine Director and culinary team to create wine and food pairing service guides Assist in planning, preparation, and execution of on-site and off-site events Aid in all aspects related wine inventory, invoices, and product procurement Interacts with guests to obtain feedback on wine product quality and service levels Ensure compliance with all relevant alcohol laws, regulations, and licensing requirements Assist in the organization and hosting of wine tastings, wine pairing dinners, and other promotional events to engage customers and boost sales Aid in the monitoring and management of wine inventory, ensuring adequate stock levels and minimizing wastage Must work on the floor during peak hours, including nights, weekends, and holidays Attend regular team meetings and line ups Assist with stemware inventory management    Requirements:   Extensive knowledge of wines, wine regions, grape varieties, and vintages.  Strong communication and interpersonal skills.  Excellent customer service and salesmanship skills.  Ability to work in a high-pressure, fast-paced restaurant environment.  Attention to detail and a passion for wine and beverages.  Ability to adapt to changing market trends and customer preferences while staying true to the company brand and ethos. TIPS and Food Handlers certification. Must be able to stand and walk for extended periods of time. Must be able to lift 30 lbs. Must be able to perform repetitive bending, stooping, twisting, and lifting of products and supplies.  

Created: 2025-02-10