Floor Manager
HUSO - Tribeca - New York City, NY
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About the Opportunity We are seeking an experienced and dynamic, full-time Floor Manager / Front of the House Manager to join our team at HŪSO Tribeca. The ideal candidate is a dynamic service leader with fine dining experience"”working at a Michelin establishment with a proven ability to manage front-of-house operations. As a critical member of our front of the house team, a successful Floor Manager will ensure efficient dining room operations as well as maintain customer service standards and help motivate staff to provide excellent hospitality. Reports to: Restaurant General Manager Duties and Responsibilities Primary responsibilities include, but are not limited to the following: Administrative Manage training and development of dining room team Interview, assess and select employees for employment with GM/DO Perform all POS functions including opening and closing procedures, comps, voids and transfers Back of house operations (menu management, tip management, ordering, inventory, etc.) Manage private events and catering inquiries Service Oversee all aspects of service, including those in the main dining room and chef's table experience Direct daily work activities of all scheduled FOH staff including but not limited to floor plans, section assignment and side work Assist GM in carrying out pre-shift meetings Uphold all standards of the restaurant, service, appearance, and conduct Develop relationships with guests, work closely with the Host team to anticipate guests needs and note preferences Actively participate in service, filling in as needed and doing table checks-ins Promote and practice safe work habits Qualifications 2+ years management experience in a fine-dining establishment (Michelin-level preferred) Commitment to operational excellence Strong communication, leadership, motivational, and people skills Passion for food and hospitality Strong computer skills and knowledge of Toast/Resy/Xtrachef systems Available to work weekends, nights, and holidays per the needs of the business Fluent in written and spoken English Job Type: Full-Time - Note, we do not accept 1099 independent contractors and require proof of residency. We are closed on most major holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Christmas Day and Thanksgiving Day. *At HUSO/Marky's Caviar, we provide a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
Created: 2025-02-09