Service Technician - Security Technology

The applicant will need to manage multiple projects and other duties to support organizational initiatives; including but not limited to: * Responsible for managing assigned service and repair issues * Test, adjust and troubleshoot security systems and related equipment/hardware * Ability to test and troubleshoot continuity issues * Handle work orders and perform service planning activities * Make recommendations for security system enhancements * Act as liaison between client, Service Coordinator and Department Head * Assist installation department as needed * Successful track record of supervising successful life-cycle management of security technology repairs and projects * Stays current with technological developments related to security technologies in addition to; computer hardware, software, and networks, as well as management practices * Attends conferences and workshops to build proficiency in security and networking technologies * Provide technical support to internal and external customers Minimum Qualifications: * Associate or Technical degree preferred * Minimum of (3) years' experience in the security technology industry * Strong knowledge of security concepts and technology platforms; Video, Access Control, Intercom, Intrusion, Visitor Management, turnstiles and network devices * Complete a company-paid certification training; Genetec, AMAG, S2, Exacq, Brivo, and Eagle Eye * Possess a valid driver's license and maintain a company vehicle * Strong fundamentals of networking technologies and Information Technology Principles * Experience with large-scale integrated security systems and complex projects * Demonstrate experience in the application of IT/security solutions/techniques in a commercial environment * Possess a high level of self-motivation and the ability to work with a high level of initiative with limited supervision in high pressure situations * Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members

Created: 2025-02-08