Data Center Technician II - (Overnight Shift) LA1

The Data Center Technician II assists in the operational integrity, security, and regulatory compliance of the data center. The technician is to have a basic knowledge of the fundamentals of telecommunications and data center operating procedures. He or she will acquire job skills and learn company policies and procedures in order to complete routine operations tasks and assignments. Please note that this opening is specifically for our day shift which requires the ability to regularly work from 10:00PM - 6:30AM. A Tier 2 technician will be responsible for day to day operations of the data center including security functions, telecommunication standards and installations, customer build outs, general site response and triage, and customer interaction. Technicians must ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. A Tier 2 technician requires the following skills: Security operations, first responder, fire watch, safety, trouble shooting, causality response, basic telecom best practices, data center architecture, copper and fiber installation, transmission methods and media, electrical theory, and customer service. A Tier 2 technician will gain working knowledge of the general data center mechanical, electrical, telecom, and security equipment. Responsibilities: Customer infrastructure build-outs (cage builds, overhead installations, rack and stack) Cable termination and testing Maintenance work Monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems Manage building service requests through resolution Perform and complete work orders and customer service tickets in a timely manner Remote Hands Management Mine cables without disrupting services to any other existing data cabling on facility ladder rack or fiber trough Infrastructure projects (Internal/Customer) Knowledge, Skills & Abilities: Completion of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment. Basic knowledge of fundamentals and best practices of cabling media types Basic understanding of 568A and 568B color codes and applications Familiar with CCTV and access and control security systems Ability to communicate effectively with customers and internal staff Good troubleshooting and problem solving skills Ability to learn quickly and address issues as they arise in a Mission Critical 24x7 environment Able to write concise and accurate reports Ability to work independently, but as part of a team concept Schedule flexibility with ability to work non-standard business hours Exhibits a strong work ethic and accountability Ability to logically analyze and solve problems Education/Experience: High School Diploma or greater 2+ years of experience in either facilities or telecom industry Experience as an installer in a mission critical facility is a plus Be able to pass an extensive background check including criminal history, professional references, and employment and education verifications. Physical Demands and special requirements: Ability to stand, walk, and sit for 1/3 - 2/3 of the time Ability to climb, stoop, kneel, crouch, and crawl for 1/3 - 2/3 of the time Ability to lift up to 50 pounds 1/3 of the time Must be comfortable working in a high stress, fast paced environment with shifting priorities Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support Compensation: Compensation for this role includes an hourly rate between $29.99-$33.00 per hour. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Posting Timeline: This position is expected to be open for applications through March 3, 2025. CoreSite offers great benefits to all employees regularly scheduled to work more than 20 hours a week! First-day medical insurance through Cigna with generous premium cost coverage Dental insurance through Delta Dental Vision insurance through VSP Telemedicine through MDLive for Cigna Healthcare and dependent care flexible spending account (FSA) plans Health saving account (HSA) plans for employees participating in the High Deductible Health Plan Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution Discretionary annual bonus and equity incentive plan Employee stock purchase plan (ESPP) with a 15 percent discount 16 days of paid time off (PTO) 11 paid company holidays and additional floating holidays School visitation and elder care paid time off Parental leave, adoption and surrogacy benefits, and family planning/fertility support Wellness reimbursement program & wellness incentive program Free parking or a company contribution toward a public transit pass Education reimbursement and student loan debt assistance program Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program Pet insurance Charitable matching program #J-18808-Ljbffr

Created: 2025-02-08