IT Project Manager

Position Details: Term: 1 year with potential to extend Location: 100% remote, but candidates must reside in the greater Portland area for on-site work when needed Hours: Mon-Friday standard business hours Hourly pay + benefits. We are searching for a Technical Project Manager to work with our customer's Retail IT Team supporting multiple projects for their sports retail stores in North America. What you'll do as the Project Manager: Coordinating with multiple vendors on the following: Tech schedule Tech questions Troubleshooting Equipment shipments Updating processes, documentation and creating KB articles as needed Working with business partners Working with store staff Performing QC on installs Performing basic network troubleshooting Working with various vendors to resolve issues Owning issues and tickets from start to finish Responsible for project fulfillment and execution Potentially working early hours to perform tasks before a store opens What you'll bring to the table: 5 years' experience preferably in an IT environment developing project plans, communication plans, WBS, managing budgets, and collaborating with executives and other stakeholders on project decisions. Must be able to work with multiple issues and locations at a time Ability to work in a fast-paced environment Must be highly organized Networking knowledge (understand basic IP protocols, basic switching and routing) to be a liaison between the networking team and tech on site Proficient in Windows 10 and Microsoft suites Able to work a flexible work schedule Able to perform root cause analysis Able to work independently while moving issues and projects forward Experience in performing rollouts in an IT environment Understanding various IT equipment installs, experience walking through and scheduling technicians as well as working on a national project/rollout; Network+ and A+ certifications are a plus Smartsheet experience is a major plus PMP training and experience in a retail environment is a major plus RFID knowledge is beneficial but not required Microsoft Intune knowledge is beneficial but not required While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, state-mandated sick leave, and much more. As a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job - with exciting careers with a global team who are client-centric, have a passion for tech, and embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. #J-18808-Ljbffr

Created: 2025-02-08