Server

La Devozione is a people-first organization. We are a boutique urban Pasta Bar/ Restaurant that prides ourselves in providing high touch hospitality experiences both for our colleagues and our guests. We believe in seasonality, relevancy, authenticity, and soulful hospitality. We believe in the beauty of expertly crafted wines and how they pair with delicious Italian food. We are searching for team members who are committed to working as hospitality professionals. People who deeply care about creating a friendly, warm experience for our guests. People who live and breathe passion for food, wine and events. People that love to learn, share, and tell others about their stories and adventures.   Position Summary Servers are responsible for positive guest interactions while serving guests in a professional, friendly, efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to guests' needs, making them feel welcome, comfortable, important and relaxed. Servers embrace their role. They know their demeanor, attitude and actions play a large part in creating a pleasant atmosphere and guest experience. Servers represent the restaurant and are to provide a quality experience for guests. Servers work in close collaboration with colleagues and kitchen and bar staff and must adhere to established health and safety standards. Servers also maintain the cleanliness, presentation and ambiance of the restaurant which is an integral part of the guests' experience.  What Makes You Great: You are a customer-service oriented individual with a passion for hospitality You have a proven track record (minimum 3 years experience) as a hospitality professional You have open availability You maintain a positive, pleasant attitude every shift You thrive in a fast-paced and convivial environment You are a team player who is able to perform other duties assigned as needed Benefits/Bonuses Top-notch, ongoing staff education and training provided Flexible Schedules Employee Discount and Family Meals Responsibilities Assist guests in selecting food and beverages by presenting menu, suggesting courses, explaining specials, identifying appropriate wines and answering food preparation questions Have an expert understanding of the restaurant's offerings, ingredients, preparation techniques and available substitutions. Have an expert understanding of the restaurant's wines Identify special dietary needs and allergies and communicate to kitchen staff Place orders exactly to customer specifications using POS system Serve the needs of multiple guests and tables at the same time Control flow of service and deliver food courses to guests in the proper order Abide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beverages Observe proper serving etiquette and techniques Maintain service pace by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs Address guest concerns promptly, politely and positively Issue bill and collect payment from guest Contribute to restaurant growth and success by up-selling and creating goodwill with guests Attend meetings and trainings as requested by management, including pre-shift meetings Assist with training of new staff Adhere to grooming, conduct and uniform standards Prepare restaurant and outside dining areas by setting tables, candles, napkins, service plates, glassware and utensils Roll silverware, Polish glassware, set up stations, and prepare for the next shift Execute opening and closing procedures as directed Other duties as required

Created: 2025-02-05