SAP & eCommerce Key User W&P - NA

Na DuPont, nosso propósito é capacitar o mundo com inovaí§íµes essenciais para o progresso. Nós trabalhamos com as coisas que importam. Seja ao fornecer água potável a mais de um bilhí£o de pessoas em todo o planeta, produzir materiais essenciais aos dispositivos tecnológicos que usamos diariamente, desde smartphones até veí­culos elétricos, ou proteger os trabalhadores do mundo todo. Descubra os vários motivos que estí£o levando as pessoas mais talentosas do mundo a querer trabalhar na DuPont. Por que juntar-se a nós | Carreiras na DuPont: link eCommerce Key User - Water & Protection Location: Wilmington We are looking for a new colleague, with excellent SAP SD knowledge, to join the SAP & eCommerce Team to help shape the future! You will specifically support the Water and Performance Building Solutions business that specializes, for the Water Business, in water treatment, filtration and purification; and for the Performance Building Solutions business, on the technologies and expertise to deliver high-performance buildings on a global scale. Description Based out of Wilmington, the SAP & eCommerce Key User is the expert for his/her region (NA) and is part of a global Business Process Team with whom there is active collaboration. The role closely interacts with the Customer Service and Supply Chain end-users to provide the desired service level in daily activities and in project work for new business requirements. There will be integration work with other areas, such as pricing, data and CRM due to the interaction of the systems. Your main tasks include: Daily operational SAP support to the customer service and supply chain team mainly for Water & PBS businesses for NA; Troubleshoot, identify root causes and resolve issues by putting in place monitoring tools, control mechanisms and best practices; Log, follow up and test PRSN's, including regression testing of PRSN issued by other businesses; Analyse existing SAP processes based on the business requirements and propose solutions for improvements; Data extractions and analysis based on business requirements; Collaborate with the Data & Pricing Team within the Water & Protection Sales Ops Organization for overlapping SAP related requests; Support the SAP Subject Matter Expert in testing requirements for projects and automation requirements to ensure successful and timely completion of the project tasks assigned to you; Act as a multiplier within the organization to train and support end users; Keep SAP Technical & SAP User documentation up to date in the Global Knowledge Center and create new training documents for new business processes. QUALIFICATIONS Bachelor's Degree or Proven Equivalent Experience; In-depth, E2E, Order-To-Cash business process knowledge; Strong SAP SD knowledge (ECC); Strong MS Office skills, especially in Excel and Access; Strong analytical and mathematical skills and ability to work with great accuracy; Teamwork and interpersonal effectiveness skills; Proven prioritization, time management and multi-tasking skills; Willingness to work and share experiences in a global team; Willingness to be time-flexible while dealing with different countries in different time zones; Knowledge of e-Commerce systems (Web-Order, OrderCapture, EDI, idocs ...); Understanding of operation of logistic interfaces. Ingresse em nossa comunidade de talentos e mantenha o contato conosco! link A DuPont é uma empregadora que promove a igualdade de oportunidades. Candidatos qualificados serí£o considerados sem que haja distiní§í£o de raí§a, cor, religií£o, credo, sexo, orientaí§í£o sexual, identidade de gíªnero, estado civil, nacionalidade, idade, situaí§í£o militar, deficiíªncia ou qualquer outra classe protegida. Caso vocíª precise de uma adaptaí§í£o razoável para pesquisar ou se candidatar a uma posií§í£o, visite nossa página de acessibilidade para obter informaí§íµes de contato link #J-18808-Ljbffr

Created: 2025-02-03