District Manager
Palm Beach Beauty & Tan - West Coast Tanning, Inc. - Los Angeles, CA
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Benefits: Competitive Monthly Bonus Plan Competitive salary Opportunity for advancement Paid time off Monthly Car and Technology Allowance Company Phone Leader in a fun, positive, and team-oriented sales environment! Sick Pay Health, Dental, and Vision Insurance available Life Insurance 401(k) with company match after one year of employment Career advancement opportunities & endless training support Free tanning and employee discounts Overview: We are looking for outgoing, energetic, positive leaders to accurately represent our brand, create positive salon environments, develop, and train successful sales teams and management, provide our clients with exceptional customer service, and cultivate long-term customer relationships! Responsibilities: Direct, coordinate and oversee Palm Beach Tan operations within a district to ensure specific and direct alignment with company-wide goals. Accountable for all aspects of PBT operations, including adherence to PBT quality standards, systems and procedures. Responsible for monitoring and controlling costs including labor, cost of sales, sales revenue and profitability. Responsible for recruiting, hiring, developing and maintaining the highest quality staff. Work collaboratively with all Palm Beach Tan operators and support personnel and ensure timely and effective communications on all projects and initiatives. Establish open, candid and trusting relationships with salon directors and staff, demonstrating respect for diversity and differences. Focus continually on the customer needs; actively seek customer feedback with a view to process improvement. Establish challenging performance standards and support team members in the attainment of those goals. Communicate effectively with all levels of staff. Conduct regular one-on-ones with each salon director to ensure goals are achieved on a timely basis. Accurately assess the strengths and developmental needs of each team member. Build strong teams with complementary strengths; identify and address staffing issues. Foster commitment to the PBT mission and culture. Hold all team members accountable for maintaining standards and following procedures. Demonstrate commitment to maintaining a positive people development environment. Plan for effective succession management including training and development for all individuals. Assist in the Certification of Training salons and develop Senior salon directors in the training capacity. Assist with facilitation of management development workshops and conferences. Sales: Design and present quarterly action plans and project lists to the Director of Operations regarding sales-building strategies. Provide specific strategic directions to the salons within the district. Conduct regular salon visits and follow-up with all directors and staff. Protect the integrity of operating systems. Ensure through communication to operations leadership group of all district projects and initiatives. Create plans of action and steps for improvement to ensure continual district growth. Monitor operational quality at all times. Profits: Plan and direct implementation of annual budgets and performance targets. Work with salons to ensure the implementation of in-salon policies and programs. Monitor and direct all salon level costs. Work to eliminate inefficiencies in the salons. Set aggressive financial goals for the operations. Make timely and sound decisions. Oversee and maintain cleanliness and functionality in the salons. Qualifications: Excellent verbal and written communication skills. Thorough knowledge of retail/customer service environments. Able to use smartphones, tablets and PCs effectively. Competent with Outlook, Excel, and Word. Ability to interact easily with diverse ethnic groups. Must have a valid driver's license and clean driving record. Must be able to lift 50lbs without assistance. Education / Training: Operations (management) experience required (3-5 years). Bachelor's Degree or similar experience. #J-18808-Ljbffr
Created: 2025-02-01