FiberTite Technical Representative - Northeast

FiberTite Technical Representative - Northeast New England, USA Job Description Posted Wednesday, January 15, 2025 at 5:00 AM At Seaman Corporation, every associate is instrumental to our success. Become a part of our growing team! POSITION SUMMARY This position manages the needs of the Northeast territories to provide personal in-field technical support via direct contact with various customers, including Authorized FiberTite Applicator personnel, building owners, architects, roofing consultants, and FiberTite sales personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Planning and Scheduling of work per Technical Services GuidelinesArrange and conduct travel to work locations. Conduct in-progress roof-site visits to:Monitor and ensure proper installation of FiberTite Roof Systems, in accordance with good roofing practice and FiberTite specifications. Help resolve installation problems and issues as they arise. Training of FiberTite Applicator personnel in the proper use and installation of FiberTite products and roofing systems. Conduct final inspections of FiberTite Roof System installations to ensure technical and warrantable acceptance per prescribed FiberTite guidelines. Investigate warranty claim issues as assigned.Occasionally complete necessary FiberTite repairs as directed by FiberTite Warranty Services. Provide technical assistance to local / regional FiberTite Sales personnel in support of their respective sales needs. Understand and emulate the Seaman Corporation CARE philosophy. Operate within established company expense and vehicle policies. Follow company environmental and safety policies. Maintain weekly communication with FiberTite Technical Services staff to ensure coordination of relevant information. Other duties as assigned may include travel and work outside the normal territory. REQUIRED QUALIFICATIONS High school diploma or general education degree (GED). 2 - 5 years' experience in roofing and / or roof inspections. Basic PC skills, i.e., Word Perfect, Excel Spreadsheet, email, Internet Ability to read and understand basic construction blueprints, drawings, and specifications, and perform basic estimating. Fundamental knowledge of roofing, roofing materials, and roofing systems. Fundamental knowledge of roof leak detection methods, and determination of corrective repairs, associated with single-ply roofing systems. Ability to listen & comprehend, and express oneself both verbally and in writing, including report writing. Knowledge of, and experience with, general single-ply roof system inspection procedures. Working knowledge of building codes, i.e., FM, UL, Miami-Dade Working knowledge, and hands-on experience, with hot-air welding equipment as used for thermoplastic single-ply roofing applications, including proficiency in hand-welding of construction detail work, i.e., flashing application of corners, and pipes. Ability to present hands-on applications training to small groups. PREFERRED QUALIFICATIONS IIBEC Registered Roof Observer (RRO) is desired Fluency in Spanish is desired. COMPETENCIES To perform the job successfully, an individual should be aligned with our company values and demonstrate the following competencies: Do What's Right Safety: Safety is our priority and everyone's responsibility. If you see something unsafe, you are called to say something. Customer Focus: We are in business for the customer. Our (internal and external) customers deserve our focus, and we can create solutions that solve their needs. Integrity: Our words and actions reflect our values, and we hold respect for all individuals. Work Together Collaboration: We must share openly with one another, listen actively, and seek to understand the needs of our colleagues. We will respect diversity and work to find common ground. Teamwork: We will trust the person and attack the process. Create Solutions Entrepreneurism: Act with a spirit of entrepreneurism, challenge the status quo, and find innovative solutions to our obstacles. Continuous Improvement: Everyone is an advocate for continuous improvement. Be willing to learn something new and accept that failure is a part of the process. Results: At the end of the day, results are what drive us forward. Hold yourself accountable to remove roadblocks and focus on the outcome over the activity. SUPERVISORY RESPONSIBILITIES: None TRAVEL REQUIREMENTS: 70-80% Seaman Corporation is an EEO/AA Employer. M/F/Disabled/Vet. EEO statement: "Seaman Corporation values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants based on experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, Seaman Corporation is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law." As an equal opportunity employer, Seaman Corporation does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform Human Resources. #J-18808-Ljbffr

Created: 2025-02-01