Director, Amazon

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.Primary Purpose: The Director, Amazon Marketplace is responsible for driving the Coach business on Amazon - directing the strategic vision of all Amazon initiatives and ensuring effective execution and alignment with company objectives to drive growth and enhance brand positioning. This role will also help to set up the key organizational structure and processes to help drive a high performing on-going functional area. The ideal candidate will quickly gain a good understanding of the business and be able to identify opportunities or issues and recommend action plans. This role will require a deep understanding of our customer, high level strategic and organizational agility, and the ability to influence across the company and within their own team. This is a highly cross-functional position both internally and externally that requires strong relationship, communication and negotiation skills, attention to detail, budget management, and fiscal knowledge. This role reports into the Vice President, Retail and Wholesale North America.The successful individual will leverage their proficiency to... Create a vision: Develop a strategic vision for Coach's growth potential on Amazon and lay out the roadmap to achieve those goals (both financial and customer acquisition based). Build a team and foundation for on-going growth: Build a team that ensures there are the necessary complimentary skills to achieve its goals. Identify opportunities to streamline work and create new on-going processes that allow for the team to be nimble, efficient, sustainable over the long-term. Nurture and develop high potential talent for clear succession planning. Drive the business / Meet KPIs: Manage Amazon P&L, including topline sales and expenses including Marketing. Build ambitious long-range plan across both sales and customer acquisition. Consumer Obsession: Understand the target consumer deeply and align decisions and activities to help achieve acquisition of target consumer base. Cross-functional partnership and Enrollment: Build and maintain relationships including finance, North America wholesale, marketing, merchandising, and external partners. Ability to influence within the organization to drive enrollment of initiatives. Innovation: Source, along with Amazon partners, new beta opportunities to test and implement if successful to further enhance the brand and business growth potential. The accomplished individual will possess... Strategy vision. Organizational framework development. Analytical skills. Highly proficient in Excel. Retail math. Superior organizational skills, ability to multi-task. Initiative, high energy, strategic thinking and detail oriented. Customer service experience. Excellent communication and presentation skills. Team player with a focus on collaboration. An outstanding professional will have... Bachelor's degree preferred. 8-10+ years of business strategy, brand management and/or relevant experience. Experience with marketing a plus. Global and/or luxury brand experience a plus. Experience with contraction negotiations, digital platforms or marketplaces a plus. Prior experience working with Amazon preferred. Our Competencies for All Employees: Courage : Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; #J-18808-Ljbffr

Created: 2025-02-01