Senior Desktop Analyst

Provides technical support to engineers and scientists in areas such as production, operations, maintenance, safety, testing, process improvement or product development. Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems. Gathers, maintains, formats, compiles, and manipulates technical data using established formulae and procedures, and performs detailed mathematical calculations. Develops and understands network solutions considering the hardware and system objectives. Understands the technical needs of the business. Responsibilities: Under limited supervision, manage public and/or private networks such as Internet protocol (IP) networks, wide area networks (WANs), and public switched telephone networks. Under limited supervision, install, monitor, maintain upgrades and support network communications systems to provide maximum performance and availability following established procedures using expertise and knowledge. Under limited supervision, review network traffic data to support capacity planning, routing, switching and load balancing, and support the day-to-day provisioning and maintenance of network services. Minimum Requirements: Education Required: Degree qualified in Computer Science, MIS or other related discipline, or equivalent work experience in Desktop Support or Computer Operations. Experience Required: At least 3 years. Special Qualifications: Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. What We Offer: We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success. The base pay range for this role is $64,000 - $106,700. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands. Nasdaq's programs and rewards are intended to allow our employees to: Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off. Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts. Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave. Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days. Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities. For more information, visit Nasdaq Benefits & Rewards Career page . #J-18808-Ljbffr

Created: 2025-02-01