Application Software Support

We in the Customer Service Operations department support our customers in all aspects of their operational business. This starts with troubleshooting and includes answers to technical questions, software or updating the solutions installed on site. For this purpose, we have modern software tools such as Zendesk, Jira, TeamViewer, and the good old telephone at our disposal. Our help is tailored to the customer's needs and ensures sustainable solutions. What makes you tick You are interested in foreign trade and the customs operation of international systems, both in the technical and theoretical processes. Constant learning and a proactive attitude. Really understanding and empathizing with the customer's perspective. Implementing all this in an international context, through all different types of interpersonal communication. What we offer you The freedom to decide/make/be. The ability to shape your environment in a collegial way and to have a say in decision-making. Variety of tasks tailored to you. Desired and lived individuality. Cohesion and a sense of togetherness. In addition to the salary, a lot of company benefits. Who we are At AEB, we use intuitive software to enable efficient, safe, ecological, and equitable supply chains. More than 7,000 companies like this so much that they rely on our IT solutions for the areas of foreign trade, customs, export control, and logistics - in over 80 countries. With us, you get the freedom and open structures to really make a difference - and a working environment that ensures that you can achieve your best. What you can rely on We treat all our employees equally - including future ones. This means that we do not tolerate discrimination, for example on the basis of age, disability, gender, sexual orientation, ethnic origin, or religion. We also create a working environment that meets the diversity and different demands of all people. The only thing that counts for us is what you can do and what you want to achieve with us. Benefits 30 days holiday + statutory holidays from day one. #J-18808-Ljbffr

Created: 2025-02-01