Administrative - Customer Service Representative

Details Client NameCSMC - Marina del Rey Job TypeLocal OfferingNon-Clinical ProfessionAdministrative SpecialtyCustomer Service Representative Job ID15926605 Job TitleAdministrative - Customer Service Representative Weekly Pay$860.0 Shift Details Shift8hr Days Scheduled Hours40 Job Order Details Start Date02/17/2025 End Date05/19/2025 Duration13 Week(s) Job DescriptionExperience with medical insurance, referral processes, and benefit plans 6+ months of recent experience working in an outpatient clinic or medical office setting Ability to read, understand, and respond to detailed oral and written instructions 2+ years' recent experience working as a Patient Service Representative Experience with CS-Link/Epic Understanding of medical terminology Covid Vaccinations & Booster Required Client Details Address4676 Admiralty Way CityMarina Del Rey StateCA Zip Code90292 Unit Details Unit DescriptionPrimary point of contact for patient relations in person and by phoneGreet patients and assist in resolving patient concerns and escalating as appropriateCheck patients in/out and collect co-payments, give receipts, and reconcile paymentsVerify patient demographics and insurance information in CS-Link/EpicSchedule appointments and complete patient registrationProcess and track referrals and authorizations for various insurance typesHandle patient/provider correspondenceExplains polices, procedures, or services to patientsSanitize workspace using provided supplies and following department guidelines Job Board DisclaimerWe are an equal opportunity employer.

Created: 2025-01-27