Administrative - Customer Service Representative

Details Client NameCSMC Santa Monica Job TypeLocal OfferingNon-Clinical ProfessionAdministrative SpecialtyCustomer Service Representative Job ID15926687 Job TitleAdministrative - Customer Service Representative Weekly Pay$860.0 Shift Details Shift8hr Days Scheduled Hours40 Job Order Details Start Date02/03/2025 End Date05/05/2025 Duration13 Week(s) Job DescriptionExperience with medical insurance, referral processes, and benefit plans 1 year of recent experience working in an outpatient clinic or medical office setting Ability to read, understand, and respond to detailed oral and written instructions 2+ years' recent experience working as a Patient Service Representative Experience with CS Link/Epic Understanding of medical terminology Client Details Address1919 Santa Monica Blvd CitySanta Monica StateCA Zip Code90404 Unit Details Unit DescriptionJob Duties:• Primary point of contact for patient relations in person and by phone• Greet patients and assist in resolving patient concerns and escalating as appropriate• Check patients in/out and collect co-payments, give receipts, and reconcile payments• Verify patient demographics and insurance information in CS-Link/Epic• Schedule appointments and complete patient registration• Process and track referrals and authorizations for various insurance types• Handle patient/provider correspondence• Explains polices, procedures, or services to patients• Sanitize workspace using provided supplies and following department guidelines Job Board DisclaimerWe are an equal opportunity employer.

Created: 2025-01-27