Front Desk Representative

Front Desk RepresentativeDepartment: Mark RinkEmployment Type: Full TimeLocation: Los Angeles, CACompensation: $17.50 - $24.00 / hourDescriptionJob Title: Front Desk RepresentativeLocation: Los Angeles, CAEmployment Type: Full-TimeJob Summary:We are seeking a friendly, professional, and organized Front Desk Representative to join our team. The ideal candidate will be the first point of contact for our guests or clients, ensuring they feel welcomed and supported. This role involves managing daily front desk operations, providing exceptional customer service, and assisting with administrative tasks.Key ResponsibilitiesGreet and welcome guests, clients, and employees as they arrive.Answer, screen, and forward incoming phone calls in a professional manner.Provide accurate information to guests about our services, products, and facilities.Handle check-ins, check-outs, and reservations efficiently (if applicable).Maintain a clean, organized, and professional reception area.Manage and distribute incoming and outgoing mail and packages.Assist with administrative tasks such as scheduling, data entry, and filing.Address customer inquiries and resolve complaints or escalate issues when necessary.Skills, Knowledge and ExpertiseHigh school diploma or equivalent; additional education or certifications in office management or customer service is a plus.Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office equipment.Excellent verbal and written communication skills.Strong interpersonal skills with a customer-oriented approach.Ability to multitask and prioritize tasks effectively.BenefitsCompetitive salaryHealth, dental, and vision insurancePaid time off and holidaysOpportunities for professional development and advancement

Created: 2025-01-26