Key Account Manager

Imagine being part of a company that recognizes its employees as the driving force behind its success-a company that delivers exceptional results while prioritizing environmental responsibility and innovation. Welcome to MicroCare, LLC! We are currently seeking a Key Account Manager to join our MicroCare Medical Infection Prevention team. As a trusted global provider of infection prevention fluids and tools, we serve diverse industries including medical, dental, and veterinary. If you're excited about working in a dynamic, innovative environment that genuinely values its employees, this role is for you. At MicroCare, we lead with heart. Across all our global facilities, we foster a cheerful, inclusive, and collaborative culture. We respect and support our customers, suppliers, communities, and each other. Our mission is to make a meaningful impact-whether through the lives of our employees, the success of our customers, or the communities we serve. We're a team that works hard, laughs often, and takes pride in making a difference. MicroCare, LLC offers competitive salaries and benefits: Medical, Dental, Disability, 401k plan, Holiday and Paid Time Off. This is a remote position for our Denver based facility. POSITION OVERVIEW: The Key Account Manager is responsible for managing key accounts and delivering top-line sales growth and profitability for the accounts they represent. This role maximizes the availability of our products in the appropriate channels of distribution that are consistent with our brand strategy, having an emphasis on Medical, Dental, and Veterinary distribution. The Key Account Manager executes customer driven strategies that enable MicroCare Medical Infection Prevention to achieve best in class results. It builds customer relationships with key influencers and decision makers while facilitating connectivity in other functional areas. The Key Account Manager has proven strategic selling skills to manage current existing accounts while also closing incremental opportunities with new accounts. RESPONSIBILITIES: * Establish, expand, and maximize relationships with key customers and prospect accounts. * Employ a consultative selling approach to deliver sales presentations and proposals that emphasize value solutions for customers. * Analyze customer requirements, develop solutions to customer infection prevention applications, and communicate business value propositions to customers and prospects. * Negotiate contracts (GSA, GPO, Government), rebates, and terms while strengthening profitability within the account's portfolio. * Increase market share by engaging distributors to drive the MicroCare brand and portfolio. * Utilize full MicroCare line of products to expand "Share of Wallet" in existing accounts. * Actively engage with customers to develop action plans to resolve questions/issues by promoting product innovation. * Collaborate with the marketing team to develop and deliver brand awareness and lead generation. * Partner with internal stakeholders to support client sales including development of pricing models to ensure company sales and profit objectives are met. * Forecast and manage sales pipeline to track and drive sales and growth objectives. * Participate in negotiation of contractual and financial terms and ensure ongoing customer satisfaction in the sales process. * Provide regular briefing to company management on key account and funnel development to include life cycle of opportunity and potential ROI of a project. * Maintain and update knowledge on all innovative technology in competitive and regulatory landscapes. * Attend industry trade shows and technical conferences in support of product lines. * Other duties as assigned. COMPETENCIES: * Ability to proactively lead processes for account growth * Effective account planning methodology * Accountability for achieving business goals including account growth, profit, and overall customer satisfaction * Strong collaboration skills to ensure holistic customer centric approach * Demonstrated ability to sell a technical product and serve as an industry expert * Proven ability to effectively perform value-based selling * Experience building account plans that result in revenue growth, deeper partnerships, and overall account success * Proven strategic selling skills in managing existing accounts while closing incremental opportunities with new accounts MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Bachelor's degree and 5+ years in sales experience with an emphasis on technical products/applications * Experience in direct selling through the medical distribution sales model with a value-added approach * Strong project management and organizational skills * Strong customer orientation * Excellent interpersonal communication skills * Ability to work in a self-managed environment * Strong CRM experience and proficiency with Microsoft Office Suite * Able to travel domestically, expected 30-50% of the time for national territory All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. PREFERRED QUALIFICATIONS: * Prior experience with GPO's, GSA contracts, and Gov't accounts (including but not limited to VA Hospitals, clinics, etc.) * Chemical manufacturing sales experience (consumables) PHYSICAL/ENVIRONMENTAL QUALIFICATIONS: * Frequent travel and/or driving, sitting, lifting, walking or carrying.

Created: 2025-01-25