Customer Service Specialist

Description We are seeking a Customer Service Specialist to join our team in the manufacturing industry located in OAK BROOK, Illinois. In this role, you will play a crucial role in supporting our Account Managers and customers, ensuring top-notch customer service and maintaining internal processes. This position offers a salary of $50,000-$55,000 annually plus a full benefits package. Responsibilities: - Handle customer queries efficiently and provide detail-oriented responses - Coordinate logistics and manage material allocation - Track and maintain inventory records to ensure smooth supply chain logistics - Manage multiple customer accounts simultaneously, ensuring all needs are met in a timely manner - Collaborate with Credit Department to confirm and acknowledge all sales orders - Assist Sales team in resolving credit issues as they arise - Generate accurate invoices post material delivery - Participate in department meetings focusing on relationship building and information sharing - Exhibit a high level of detail orientation in all communication, paying special attention to style, tone, and manner - Provide backup support to fellow customer service specialists as needed Requirements - Proficiency in Order Entry is required. - Ability to Coordinate Logistics effectively is crucial. - Must possess substantial knowledge and experience in Logistics. - Strong understanding of Supply Chain Logistics is necessary. - Experience in Material Planning is highly desirable. - Must have practical experience in Materials Handling. - Capable of maintaining accurate Inventory Records. - Proficiency in Inventory Tracking is required. - Must be able to manage Supply Inventory efficiently. - Experience in generating Sales Quotes is a plus. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (.

Created: 2025-01-23