Field Service Technician- IAD Area

The Field Service Technician (FSE) will be responsible for supporting Culligan supplied water treatment systems in Northern Virginia and surrounding states. FSE will typically perform start-ups, troubleshooting, repairs, training, seasonal preparations, and routine oversight on Culligan commercial and industrial water treatment systems & equipment. Responsibilities: * Performs startup and commissioning activities on installed equipment including filtration, electrolysis, mobile and potable water systems * Troubleshoots problems and performs necessary repairs (electrical, mechanical, and controls) * Aids in training customers on equipment maintenance and adjustments * Coordinates water analysis testing to ensure safe system operations * Performs routine maintenance on test equipment, and completes required service/systems paperwork * Supports sales team with site assessments and system installations * Maintains courteous, professional communication with customers regarding product/service satisfaction and leverage up-sell opportunities * Identifies and implements safety protocol, offers continuous improvements, equipment calibrations and reliability opportunities * Maintains and organizes tools, equipment, parts and truck inventory * Responds to all emergency service calls including paid occasional after-hours situations * Adheres to company and customer site safety policies and procedures * Completes and submits detailed written service orders covering all aspects of services provided/products installed * Creates and maintains reporting tools to track time, parts, site visits, etc... Requirements: * Deep passion for professionalism, customer service, resourcefulness, intellectual curiosity, learning and hard work. * Bachelor's degree in science, engineering or similar technical program * Experience of 1-3 years or high learning aptitude in below areas: * Supporting commercial and industrial water treatment equipment * Read and understand blueprints, electrical schematics, and P&IDs to perform required services * PLC, VFD, HMI troubleshooting experience with Allen Bradley Devices * Ability to lift 50 lbs unassisted * May be subject to inclement weather and hazardous working conditions * Travel to and from work site required , travel to Libertyville, IL once a quarter * Within driving distance ( We offer competitive benefits, including: * Medical * Dental * Vision * Life insurance * Disability * 401 (k) * Paid time off * Parental leave * Additional voluntary benefits Target Salary Range: $85-95k

Created: 2025-01-23