Customer Account Associate

We are a dynamic and customer-centric consulting and business development firm committed to providing exceptional customer service and sales experiences for our clients and their customer base. We take pride in our diverse range of high-quality products and outstanding gold-standard customer service. Join our team and be part of a growing and exciting environment assisting customers in all home improvement, renovations, and design.Job Description:As a Customer Account Account Associate with our team, you will play a crucial role in delivering exceptional customer service and driving sales. The Customer Account Account Associate will be responsible for assisting customers, providing product information, and ensuring a positive design experience. If you are a motivated individual with a passion for delivering excellent customer service and thrive in a fast-paced environment, we want to hear from you!Key Responsibilities for our Customer Account Associate: Greet and assist customers in a store setting with a friendly and approachable mannerProvide product information, answer questions, and offer recommendations to customersOperate payment forms and handle financial transactions accuratelyMaintain a clean and organized store environmentMonitor and replenish any merchandise on the sales floorAssist in setting up displays and ensuring visual merchandising standards are metCollaborate with team members to achieve sales targets and goalsStay informed about product features, promotions, and company policiesHandle customer inquiries, concerns, and returns with professionalism and efficiencyUpsell products and encourage customers to join loyalty programsCustomer Account Associate Qualifications:Previous retail, sales, or customer service experience is preferred but not requiredExcellent communication and interpersonal skillsStrong customer service orientationAbility to work in a team and independentlyBasic math skills for handling transactionsEnthusiastic and positive attitudeFlexibility to work weekends and non-major holidays, as neededBenefits we offer our Customer Account Associate:Team-oriented environment working closely with other Customer Account AssociatesOpportunities for advancementCompetitive hourly wage with the ability to earn bonuses based on performanceTraining and development conferences and networking opportunities#LI-OnsitePowered by JazzHR

Created: 2025-01-23