Administrative - Customer Service Representative

Details Client NameCSMC Risser Orthopedics Job TypeLocal OfferingNon-Clinical ProfessionAdministrative SpecialtyCustomer Service Representative Job ID15904864 Job TitleAdministrative - Customer Service Representative Weekly Pay$860.0 Shift Details Shift8hr Days Scheduled Hours40 Job Order Details Start Date02/10/2025 End Date05/12/2025 Duration13 Week(s) Job DescriptionRequired Qualifications: • Experience with medical insurance, referral processes, and benefit plans • 1+ years of recent experience working in office • Ability to read, understand, and respond to detailed oral and written instructions • Bilingual (English/Spanish) Preferred Qualifications: • 2+ years' recent experience working as a Patient Service Representative • Experience with Allscripts, Daisybill, and/or CS-Link/Epic • Understanding of medical terminology Client Details Address289 W. Huntington Dr CityArcadia StateCA Zip Code91007 Unit Details Unit Description• Primary point of contact for patient relations in person and by phone• Greet patients and assist in resolving patient concerns and escalating as appropriate• Check patients in/out and collect co-payments, give receipts, and reconcile payments• Verify patient demographics and insurance information in CS-Link/Epic• Schedule appointments and complete patient registration• Process and track referrals and authorizations for various insurance types• Handle patient/provider correspondence• Explains polices, procedures, or services to patients• Sanitize workspace using provided supplies and following department guidelines Job Board DisclaimerWe are an equal opportunity employer.

Created: 2025-01-23